Joe
asked on
Mass Effect not running on PC
I recently downloaded mass effect 1 with origin. The download went fine. The install seemed to go okay but when i go to launch the game it says syncing cloud data and then it does nothing.
I have tried re-downloading and re-installing.
Running in compatibility mode (Windows vista)
My PC is more than compatible i can play skyrim / far cry 3 on max no problem. I can also run mass effect 2 with no issues.
I know that this is an older game but it came out at around the same time as windows 7 so it should be compatible right?
I have tried re-downloading and re-installing.
Running in compatibility mode (Windows vista)
My PC is more than compatible i can play skyrim / far cry 3 on max no problem. I can also run mass effect 2 with no issues.
I know that this is an older game but it came out at around the same time as windows 7 so it should be compatible right?
Try running the MassEffectLauncher.exe or MassEffect.exe (in the Binaries folder) without Steam running.
ASKER
I have a solid state hard drive running my OS and the games installed on a separate hdd. When i run the patch it cannot find the game. I am going to try and re-install the game on my SSD. See if it will work then. I have never had an issue with running games on the separate drive before.
mrcannon- i have tried this already
mrcannon- i have tried this already
You MUST manually set the Mass Effect exe's to "Run As Administrator" if you use compatibility mode because of the access the Origin updater needs.
ASKER
Yeah i did that. Still no luck. I also tried installing the game in the default location and it still wouldn't let me install that patch.
Are you updated to v1.02 (see AnthonyRusso's post) ?
If aren't running anything else using Origin's Cloud Storage try switching it off and then launching ME again
http://www.origin.com/news/origin-how-tos-enabling-cloud-storage
If aren't running anything else using Origin's Cloud Storage try switching it off and then launching ME again
http://www.origin.com/news/origin-how-tos-enabling-cloud-storage
Just reaching here but perhaps if you installed from Origin, it already has the patch. do you have the original discs before they put it on origin? Try a clean install from there possibly and then patch.
ASKER
These are the event IDs that I am seeing.
Log Name: Application
Source: Application Error
Date: 5/9/2013 12:52:11 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Faulting application name: MassEffect.exe, version: 1.2.20608.0, time stamp: 0x4a55fea1
Faulting module name: MassEffect.exe, version: 1.2.20608.0, time stamp: 0x4a55fea1
Exception code: 0xc0000005
Fault offset: 0x008b752d
Faulting process id: 0x1a28
Faulting application start time: 0x01ce4c70f5507abf
Faulting application path: C:\Program Files (x86)\Origin Games\Mass Effect\Binaries\MassEffect .exe
Faulting module path: C:\Program Files (x86)\Origin Games\Mass Effect\Binaries\MassEffect .exe
Report Id: 35222cd0-b864-11e2-b9c6-08 0027008822
Log Name: Application
Source: Windows Error Reporting
Date: 5/9/2013 12:52:14 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Josef-PC
Description:
Fault bucket 1431358124, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: MassEffect.exe
P2: 1.2.20608.0
P3: 4a55fea1
P4: MassEffect.exe
P5: 1.2.20608.0
P6: 4a55fea1
P7: c0000005
P8: 008b752d
P9:
P10:
Attached files:
C:\Users\Josef\AppData\Loc al\Temp\WE R19B9.tmp. WERInterna lMetadata. xml
These files may be available here:
C:\Users\Josef\AppData\Loc al\Microso ft\Windows \WER\Repor tArchive\A ppCrash_Ma ssEffect.e xe_b8716ad 8f5397f871 c21371eac6 3ef23afb64 83_1c3323d 7
Analysis symbol:
Rechecking for solution: 0
Report Id: 35222cd0-b864-11e2-b9c6-08 0027008822
Report Status: 0
I have already done a clean install. It is a game download though not a disk. I just disabled the cloud storage and still nothing.
Log Name: Application
Source: Application Error
Date: 5/9/2013 12:52:11 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer:
Description:
Faulting application name: MassEffect.exe, version: 1.2.20608.0, time stamp: 0x4a55fea1
Faulting module name: MassEffect.exe, version: 1.2.20608.0, time stamp: 0x4a55fea1
Exception code: 0xc0000005
Fault offset: 0x008b752d
Faulting process id: 0x1a28
Faulting application start time: 0x01ce4c70f5507abf
Faulting application path: C:\Program Files (x86)\Origin Games\Mass Effect\Binaries\MassEffect
Faulting module path: C:\Program Files (x86)\Origin Games\Mass Effect\Binaries\MassEffect
Report Id: 35222cd0-b864-11e2-b9c6-08
Log Name: Application
Source: Windows Error Reporting
Date: 5/9/2013 12:52:14 AM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Josef-PC
Description:
Fault bucket 1431358124, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: MassEffect.exe
P2: 1.2.20608.0
P3: 4a55fea1
P4: MassEffect.exe
P5: 1.2.20608.0
P6: 4a55fea1
P7: c0000005
P8: 008b752d
P9:
P10:
Attached files:
C:\Users\Josef\AppData\Loc
These files may be available here:
C:\Users\Josef\AppData\Loc
Analysis symbol:
Rechecking for solution: 0
Report Id: 35222cd0-b864-11e2-b9c6-08
Report Status: 0
I have already done a clean install. It is a game download though not a disk. I just disabled the cloud storage and still nothing.
in some cases, changing the Compatibility Mode to XP will allow the game to run in some scenarios (i have the original version on DVD, not Origin). Surprised that Origin do not set this up already as part of the download and config.
Can you set the Compat. option on the game binary file as see if that works for you (and Run As Admin)?? Origin should be run as Admin too, and the game should already be @ 1.02 patch.
Can you set the Compat. option on the game binary file as see if that works for you (and Run As Admin)?? Origin should be run as Admin too, and the game should already be @ 1.02 patch.
Try to bypass Origin entirely and launch Mass Effect from the executable
Solution I found
To launch from Origin
Go to>Mass Effect .exe, located in C:\Program Files (x86)\Origin Games\Mass Effect\Binarie. Then, rightclick that and "Run as Administrator". ME1 launches ???
Solution I found
To launch from Origin
Go to>Mass Effect .exe, located in C:\Program Files (x86)\Origin Games\Mass Effect\Binarie. Then, rightclick that and "Run as Administrator". ME1 launches ???
ASKER
I have already tried changing the compatibility to XP mode. Nothing.
I have also tried running the .exe but not as an admin. I will give this a try when i get home. thanks.
The 1.02 patch does not work. I have tried uninstalling and reinstalling the game to the default location and still it does not work. It says that the game cannot be detected.
I have also tried running the .exe but not as an admin. I will give this a try when i get home. thanks.
The 1.02 patch does not work. I have tried uninstalling and reinstalling the game to the default location and still it does not work. It says that the game cannot be detected.
Allow it through your anti virus ( exceptions) just incase, some AV don't like .exe
ASKER
Good idea i havent even thought of that give me a minute
ASKER CERTIFIED SOLUTION
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ASKER
Sorry for the delayed response. I built the computer
AMD FX 8350 CPU
8GB 1600 MHz RAM
EVGA GTX 660 3GB
Thanks for the link
AMD FX 8350 CPU
8GB 1600 MHz RAM
EVGA GTX 660 3GB
Thanks for the link
ASKER
SHE LIVES!!!! Thanks for the help!!
"Grins" and it's the week end?
Cheers
Cheers
Happy Gaming. :)
Try applying the 1.02 patch
http://masseffect.bioware.com/me1/pc/updates/index.html
I know EA has a bad rep with a lot of gamers but honestly I get pretty good customer service from them when I give them a call. You might want to try that. After the hour hold they are usually pretty helpful in my opinion.
Good luck.