Solved

Exchange online setup..

Posted on 2013-05-10
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Last Modified: 2013-05-20
I have purchased Exchange online (plan 1) with Microsoft to test for a company who wish migrate their mail server. I have created a test domain called test.onmicrosoft.com
I can log into the portal and see the Exchange tab under Admin.. and see the Exchange control panel.
However,
I cannot connect with Outlook 2007 using autodiscover..?
I cannot connect with Outlook 2007 using Manual Settings.?
I cannot connect using OWA.?
I cannot resolve a cname lookup for test.onmicrosoft.com.?
In the Exchange online control panel when I go to Domains.. select my test.onmicrosoft.com domain the 'Troubleshoot' and 'View DNS Settings' options are greyed out.?

Have I forgotten to do something more with the setup.?

Completely lost with this..?!

Any help would be greatly appreciated...

thanks

Mat
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Question by:matedwards
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4 Comments
 
LVL 63

Expert Comment

by:Simon Butler (Sembee)
ID: 39155695
Ideally you should have your own domain to use with the service.
The onmicrosoft.com is an internal thing to the service.
If you have your own domain, then look at setting up a sub domain: cloud.example.com. Then add that domain to the service and you will get the DNS settings to apply.

Simon.
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Author Comment

by:matedwards
ID: 39155808
thanks Simon..
I am trying to add a domain name.. it keeps prompting that I can only add a domain name that I own.. I do own this domain..?!
for example.. When joining google apps for business..  they provide a file to place in the root of the web server to confirm ownership of the domain.
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LVL 63

Accepted Solution

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Simon Butler (Sembee) earned 250 total points
ID: 39156188
When you go through the domain process you have a way of verifying that you own the domain. When I did a test Office365 setup a few days ago it was DNS entries. I made them and it verified a few minutes later.

Simon.
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Author Closing Comment

by:matedwards
ID: 39181491
thanks Simon.. my DNS registra didn't allow the creation of the SPF record Microsoft insist on to set up the domain in Exchange. I IPSTAG transferred the domain to another registra and created all the rocords (MX, CNAME, SPF).. it eventually verified and I could then create users and Assign them Exchange accounts.

thanks for your help..

Mat
0

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