matedwards
asked on
Exchange online setup..
I have purchased Exchange online (plan 1) with Microsoft to test for a company who wish migrate their mail server. I have created a test domain called test.onmicrosoft.com
I can log into the portal and see the Exchange tab under Admin.. and see the Exchange control panel.
However,
I cannot connect with Outlook 2007 using autodiscover..?
I cannot connect with Outlook 2007 using Manual Settings.?
I cannot connect using OWA.?
I cannot resolve a cname lookup for test.onmicrosoft.com.?
In the Exchange online control panel when I go to Domains.. select my test.onmicrosoft.com domain the 'Troubleshoot' and 'View DNS Settings' options are greyed out.?
Have I forgotten to do something more with the setup.?
Completely lost with this..?!
Any help would be greatly appreciated...
thanks
Mat
I can log into the portal and see the Exchange tab under Admin.. and see the Exchange control panel.
However,
I cannot connect with Outlook 2007 using autodiscover..?
I cannot connect with Outlook 2007 using Manual Settings.?
I cannot connect using OWA.?
I cannot resolve a cname lookup for test.onmicrosoft.com.?
In the Exchange online control panel when I go to Domains.. select my test.onmicrosoft.com domain the 'Troubleshoot' and 'View DNS Settings' options are greyed out.?
Have I forgotten to do something more with the setup.?
Completely lost with this..?!
Any help would be greatly appreciated...
thanks
Mat
ASKER
thanks Simon..
I am trying to add a domain name.. it keeps prompting that I can only add a domain name that I own.. I do own this domain..?!
for example.. When joining google apps for business.. they provide a file to place in the root of the web server to confirm ownership of the domain.
I am trying to add a domain name.. it keeps prompting that I can only add a domain name that I own.. I do own this domain..?!
for example.. When joining google apps for business.. they provide a file to place in the root of the web server to confirm ownership of the domain.
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ASKER
thanks Simon.. my DNS registra didn't allow the creation of the SPF record Microsoft insist on to set up the domain in Exchange. I IPSTAG transferred the domain to another registra and created all the rocords (MX, CNAME, SPF).. it eventually verified and I could then create users and Assign them Exchange accounts.
thanks for your help..
Mat
thanks for your help..
Mat
The onmicrosoft.com is an internal thing to the service.
If you have your own domain, then look at setting up a sub domain: cloud.example.com. Then add that domain to the service and you will get the DNS settings to apply.
Simon.