wireless router

i just bought hp laptop having windows 8

all other WINDOWS 8, 7 laptops in my office connects to wireless router in office

this new laptop works fine outside but cannot connect to wireless router in office.

i have linksys WRT 300N Rrouter

It says could not connect to network
pramod1Asked:
Who is Participating?
 
Ben HartCommented:
I assume it sees your wireless network correctly?  Can you manually create a profile for that network to see if it'll connect then?  Maybe it's having an issue detecting your networks config (ssid, security type/key, etc)
0
 
pramod1Author Commented:
it detects the network ssid but cannot connect
0
 
Jakob DigranesSenior ConsultantCommented:
check what channels the wireless is broadcasting - you can use inssider from www.metageek.net -

if it sends on channel 13 - try switcing to channel 1, 6 or 11
0
 
mrcannonCommented:
Can you restart the router to make sure the issue is not at the router?  At worst it would rule out the router if it does not work.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.