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pramod1Flag for United States of America

asked on

wireless router

i just bought hp laptop having windows 8

all other WINDOWS 8, 7 laptops in my office connects to wireless router in office

this new laptop works fine outside but cannot connect to wireless router in office.

i have linksys WRT 300N Rrouter

It says could not connect to network
Avatar of Ben Hart
Ben Hart
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I assume it sees your wireless network correctly?  Can you manually create a profile for that network to see if it'll connect then?  Maybe it's having an issue detecting your networks config (ssid, security type/key, etc)
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it detects the network ssid but cannot connect
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Ben Hart
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Avatar of Jakob Digranes
check what channels the wireless is broadcasting - you can use inssider from www.metageek.net -

if it sends on channel 13 - try switcing to channel 1, 6 or 11
Can you restart the router to make sure the issue is not at the router?  At worst it would rule out the router if it does not work.