no disks found for UBCD

i have an easynote LS here with a 500 Gb Toshiba drive.
the system runs fine - but i wanted to run a diag on the drive
so i started UBCDV5.2.1
and tried to run a diag
none of the diags i tried found a disk to test : DFT, WD, Seagate...


comments please as to why this happens? ( i suppose a disk controller driver issue)

i have noted this behaviour before on othe systems (mostly laptops)
LVL 93
nobusAsked:
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noxchoConnect With a Mentor Global Support CoordinatorCommented:
Yes, I know. The solution is for WinPE based CD to add the drivers. For Linux based UBCD - use the latest kernel or the one which has most drivers in. I don't see any other solution.
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Ben HartCommented:
Any reason you wouldn't try a Toshiba utility?  http://storage.toshiba.com/storage-services-support/warranty-support/software-utilities

Never used an EasyNote but can you change the ATA operation to Compatibility versus AHCI? That's caused similar issues for me in the past.
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nobusAuthor Commented:
the issue is the UBCD -  why does it not find any drive?
 i know i can try the Toshiba utility (though thanks for mentioning that) but they say : a FUJITSU drive -branded as toshiba
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Ben HartCommented:
To be honest I've never been a fan of the Ultimate Boot cd's.. but with no particular reason.  I like using the MFG's solutions or utilities like Spinrite.  But just like you said.. it'd have to be a controller driver issue.  Did you try searching for issues with that model laptop and the UBCD you downloaded?
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noxchoGlobal Support CoordinatorCommented:
Hi nobus,
The CD is nased on Linux, right? But even if it is based on WinPE the problem is in lack of drivers for SATA controller in Linux kernel or Windows package.
Have you tried to change in BIOS to IDE compatible mode and run the UBCD again?
If it works in IDE (ATA) mode ok then my understanding your problem is correct.
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nobusAuthor Commented:
the problem is - a lot of bios don't alloww to change that setting...
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nobusAuthor Commented:
still no answer
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noxchoGlobal Support CoordinatorCommented:
You didn't answer if the UBCD CD was able to see the drives in IDE mode.
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nobusAuthor Commented:
i posted : I CANNOT change that setting noxcho...bios locked
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noxchoGlobal Support CoordinatorCommented:
Oops, I did not understand that then. Is your UBCD on Linux? Check if you can get different distributive (different kernel or build) of UBCD.
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nobusAuthor Commented:
yes, it looks like alinux one - i'm unaware of others - but i'll look into it now
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nobusAuthor Commented:
i'm not sure - it's not listed
anyhow -  it seems like i get no definitive answer.

is it ok to you all to delete this Q ?
let me know if you think otherwise!
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noxchoGlobal Support CoordinatorCommented:
Indeed, you have got your answer to your initial question: why does this happen?
The cause is missing driver:
Didn't I explain it?
Your next question would be how to build your own UBCD ISO with the necessary drivers or specific Linux Kernel.
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nobusAuthor Commented:
sorry noxcho - you're correct
my apologies
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noxchoGlobal Support CoordinatorCommented:
It is ok. Have you ever found an ISO of UBCD using BartPE or WinPE?
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nobusAuthor Commented:
they simply don't say with what they are made -  but i suppose (it looks to me like linux) some linux version
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noxchoGlobal Support CoordinatorCommented:
If you open the ISO with 7zip then you can see what fles there are inside. If no Windows folder is there then it s linux for sure.
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nobusAuthor Commented:
true - that one did not cross my mind -  it must have been busy viewing nice girls or such irrelevant things
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