Solved

Exchange 2010 Error: 535 5.7.3. Authentication unsuccessful

Posted on 2013-05-10
2
7,756 Views
Last Modified: 2013-05-10
I have a 3rd party application that requires SMTP to send invoices. My exchange environment is EXCH 2010. I went ahead and created a relay connector specifying correct IP addresses and
Authentication set to: TLS, Basic Authentication checked. Permission Groups: Anonymous Users, Exchange Servers checked. When I use my personal account it works, but when trying to use CUSTOMERSERVICE account gives me an Error: 535 5.7.3 Authentication Unsuccessful. I HAVE CHECKED THE PASSWORD FOR THE CUSTOMER SERVICE ACCOUNT AND AM ABLE TO LOG INTO OWA WITH IT.
This environment was transferred from legacy Exchange 03, I heave read that some permissions may have not migrated, please help.
0
Comment
Question by:yachtingpromotions
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 15

Accepted Solution

by:
achaldave earned 500 total points
ID: 39156282
Does it work when you try to use other non admin user? Try enabling Exchange users on permission group.

Also since you are allowing anonymous access to the relay connector, leave the authentication fields empty in application configuration.
0
 

Author Closing Comment

by:yachtingpromotions
ID: 39156309
CHECKING EXCHANGE USERS on permission group worked. Thank you.
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Find out what you should include to make the best professional email signature for your organization.
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question