Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

employee quit need to forward all exchange email to another employee

Posted on 2013-05-10
6
Medium Priority
?
2,775 Views
Last Modified: 2013-05-10
We've had an employee quit.  We need to forward his email permanently to another employee.  How do we deactivate the old employee's SBS 2011 user account and make all his emails forward to another existing account.  TO CLARIFY: We know how to deactivate the old employee user account but we don't want to do that if its going to stop the email account associated with the deactivate from receiving emails.  So how do we both deactivate an account and permanently forward (to another account on the same exchange server) emails sent to that deactivated account's email address in the future.
0
Comment
Question by:voipguy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 32

Expert Comment

by:Scott C
ID: 39156358
Add the old employee's email address as an alternate email address for the person you want the email to go to.
0
 
LVL 12

Expert Comment

by:atrevido
ID: 39156373
In the exchange management tool, the "new persons" mailbox, email address tab, add an additional SMTP address there of the terminated employee.
0
 

Author Comment

by:voipguy
ID: 39156388
Where?  On the "general" tab in AD separated by a comma?  

So the in the entry box next to E-mail near the bottom of the "General" tab within ADUC, I should put:  

"joe@test.com, john@test.com"

(john is the old employee)
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 
LVL 9

Expert Comment

by:hodgeyohn
ID: 39156413
within the exchange mgmt console.. open the mailbox properties, mailflow settings, Delivery options, and set the account to forward mail to on this screen
0
 
LVL 9

Accepted Solution

by:
Geodash earned 2000 total points
ID: 39156428
1. Do you want to permanently delete the old user and mailbox and just have all future mail sent to a different user.

2. Or, would you like to keep the old users mailbox in tact for now, and forward a copy of each mail sent to an additional person?

There are 2 ways to do it, which makes more sense?

To do 1 - Delete users account from AD and Exchange then add an alias to the users email who you want to have the mail sent to. Open up EMC - go to recipient configuration, Mailbox and double click the person who will have the alias. Under the email address's tab, sleect add and type in the old users email address.

To do 2. - Open up EMC - go to recipient configuration, Mailbox and double click the person who letf the companies account. Click Mail Flow Settings  tab, Highlight deliver Options then hit properties. In the forwarding address put a check and type in where you want it forwarded then whether or not you want to deliver to both the new and original mailbox.
1
 

Author Closing Comment

by:voipguy
ID: 39156500
Muy excellante!!!!
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
Are you looking for the options available for exporting EDB files to PST? You may be confused as they are different in different Exchange versions. Here, I will discuss some options available.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
Suggested Courses

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question