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SBS2011 Connect To Internet Wizard fails

Posted on 2013-05-10
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Last Modified: 2013-06-23
I am configuring the server for Iphone/Mobile Device access thru the Exchange server.

I was in the process of installing a certificate for remote.domainname.com and the cert failed to install. I went to check the Connect To Internet Wizard, and it sees the router and static IP for the server, but shortly after that step, it fails to configure the internet for me.

Of course all the other wizards will not run without the CTIW running first. I also tried the Fix My Network wizard, and it goes to a point, and then tells me another program has stopped it from running, and it blows out.

I don't know if these wizards have been unable to run or not lately. They were running fine in Dec 2012, as we changed over from ISP to another ISP. This server has been in place for a while now and is performing fine running AD, DHCP, Exchange, and other server functions.
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Question by:kevinecaldwell
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Expert Comment

by:Olaf De Ceuster
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Can you post the Internet wizard log?
C:\Program Files\Windows Small Business Server\Logs\citw.txt
Olaf
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Author Comment

by:kevinecaldwell
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Here is the LOG.. There was a bigger log I saw but didn't upload.. I reran the wizard and here is the current FULL log.
CIMW.log
CTIW.log
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Expert Comment

by:Olaf De Ceuster
Comment Utility
How many interfaces do you have active?
Please disable all but one. Ideally in the bios.
Also do the following:
1.Click Start, point to All Programs, point to Accessories, and then click Command Prompt.
2.At a command prompt, type the following command , and then press ENTER:
set devmgr_show_nonpresent_devices=1
 3.Type the following command a command prompt, and then press ENTER:
start devmgmt.msc
In menu : Show all devices
Uninstall all greyed out Network adapters.

Restart the server. Try Internet wizard again.
Olaf
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Author Comment

by:kevinecaldwell
Comment Utility
Olaf,

Ran both commands, there is only 1 adapter present. Ran the command in #2 above, nothing came back, #3 is not applicable, I only have the one adapter live. Going to reboot shortly.
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kevinecaldwell earned 0 total points
Comment Utility
Reboot no good, replacing self assigned cert no good, redo receive connector no good,, What is causing this ??
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Expert Comment

by:Olaf De Ceuster
Comment Utility
Post Ipconfig /all of server please?
Olaf
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Author Comment

by:kevinecaldwell
Comment Utility
Here it is.. We are NOT using IPV6, should it be unchecked  in the properties page ?

Host Name . . . . . . . . . . . . : CCC-SBS
Primary Dns Suffix  . . . . . . . : cityclub.local
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : cityclub.local

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix  . :
Description . . . . . . . . . . . : Intel(R) PRO/1000 MT Network Conne
Physical Address. . . . . . . . . : 00-0C-29-6E-0B-04
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::11dd:19ae:6f1f:46fa%11(Prefe
Link-local IPv6 Address . . . . . : fe80::cd73:2fc1:75d2:2005%11(Prefe
IPv4 Address. . . . . . . . . . . : 10.100.100.6(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 10.100.100.199
DHCPv6 IAID . . . . . . . . . . . : 184552489
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-D0-AB-90-00-0C-29-6

DNS Servers . . . . . . . . . . . : fe80::11dd:19ae:6f1f:46fa%11
                                    10.100.100.6
NetBIOS over Tcpip. . . . . . . . : Enabled

nel adapter isatap.{1782F8DD-775D-4FDE-8F58-E737F53F9276}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix  . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

nel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix  . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
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Author Closing Comment

by:kevinecaldwell
Comment Utility
I had to call MS and they said the CTIW only completes normally under a DEFAULT receive connector. If you have more than one, or you modify the connector, it won'y work
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