?
Solved

Adobe Print Issues

Posted on 2013-05-10
6
Medium Priority
?
367 Views
Last Modified: 2013-05-17
I have Abobe X & it is fully updated/patched, etc. Every now & then when I print a document from the browser it freezes the browser. I have done a reinstall & repair of Adobe but still no luck....any suggestions? This is on a Windows 7 64 but workstation.
0
Comment
Question by:wantabe2
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 22

Expert Comment

by:Rick Hobbs
ID: 39157725
IE9?  Try printing to the Adobe PDF printer with the Print-to-file selected. Then open that file in Distiller to complete the PDF. If that works, it points to AcroTray as the issue. I am a bit concerned if the Save As to Adobe PDF also does not work as the PDF creation process was changed for the process compared to the past where it was just a preprocessor for the printer.
0
 
LVL 16

Accepted Solution

by:
cantoris earned 1000 total points
ID: 39157765
You could try updating to Adobe Reader XI.
If you have any other plugins in IE that are in anyway unusual then try disabling them; and update others such as Flash.
Or perhaps you need to try a different printer driver.

Adobe does have issues if you close it before print jobs have spooled too.
0
 
LVL 70

Assisted Solution

by:Merete
Merete earned 1000 total points
ID: 39157931
I think this is normal behaviour,
>> it freezes the browser.
Just testing it when I print a PDF from anywhere it wont allow me to move the file/page PDF while printing it?
Also running Adobe reader X windows 7 x 32 professional
0
VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

 
LVL 15

Author Comment

by:wantabe2
ID: 39172282
Yes, I running IE8 & unable to upgrade due to legacy apps.......
0
 
LVL 70

Expert Comment

by:Merete
ID: 39173638
Every now & then  is difficult to pin down wantabe2
If you could note what else is running when the lockup occurs?
Like maybe open the task manager and check the cpu usage
For a more detailed view and decriptions/performance etc  open view select columns
select columnspage of columns
0
 
LVL 15

Author Closing Comment

by:wantabe2
ID: 39174403
thanks for your assistance
0

Featured Post

Will your db performance match your db growth?

In Percona’s white paper “Performance at Scale: Keeping Your Database on Its Toes,” we take a high-level approach to what you need to think about when planning for database scalability.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question