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change default Callto program

Posted on 2013-05-10
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Last Modified: 2013-06-12
I have a TAPI-compliant phone system and have installed and configured the TAPI dialer on my computer. I am able to initiate a phone call either using Outlook (when skype is not running) or from Windows Dialer.

I'm looking to have a CRM application automatically dial contacts. The app can pull the phone #'s from the database, so it essentially needs to either call dialer.exe in a hidden mode and initiate the call to the number, or a similar program.

does anyone know a program that supports command line switches so it can essentially initiate the call and then dissapear?
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Question by:tabush
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Chinmay Patel earned 500 total points
ID: 39156860
Hi tabush,

This might come handy:
http://blogs.msdn.com/b/noahc/archive/2006/10/19/register-a-custom-url-protocol-handler.aspx

Please note that you have to implement it. It is not an application.

Regards,
Chinmay.
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by:tabush
ID: 39158943
Chinmay - you may be onto something... the command i need to issue is simply
c:\dial.exe 7325551212  
(the number will change but i can build a custom URL builder to format the URL properly)

do you know how that would be done with this url handler?
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Expert Comment

by:Chinmay Patel
ID: 39161188
Sure. If you go through the article, it suggests that you enter the path of the executable and then ad %1 at the end of the string. After that you will invoke it by protocolname:\\number.
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