Solved

Outlook 2007 issue Go Daddy IMAP Email not receiving

Posted on 2013-05-10
3
483 Views
Last Modified: 2013-05-23
I have some clients using Outlook 2007 using a Go Daddy IMAP email account.  They are running Windows 7 professional.  The Outlook email is haveing a few issues the worst is the email is not downloading to the client and/or not synching "when deleting and reappearing".  
I have checked the web mail account at Go Daddy and the mail is there but it is not downloading to clients desktop.  I have tried recreating accounts, new profiles.  I have checked and they are running the latest Service pak for 2007 Outlook SP3.  On some days Outlook will run fine but on most days it is sporatic at best.  Any solutions or help would be greatly appreciated.  Thanks in advance for your help.
0
Comment
Question by:PEF3
  • 2
3 Comments
 
LVL 30

Expert Comment

by:hnasr
ID: 39160352
Try:

Incoming mai server: pop.secureserver.net

Outgoing mail server (SMTP): smtpout.secureserver.net

More settings:
Outgoing Server Tab: Tick My outgoing server (SMTP) requires authentication
Select Log on using, and enter username: name@domain.net, and password

Advanced tab: uncheck Leave a copy of message on the server, to sync deleted messages.

If not resolved, show here the settings of your account.
0
 

Author Comment

by:PEF3
ID: 39173041
I have an appointment setup with my client and will test on on one PC and see if solution works.  Will this have any effect on Outlook if the account was setup to use an IMAP (Incoming server: imap.secureserver.net) account vs. a POP account?

Thanks for the help.
0
 
LVL 30

Accepted Solution

by:
hnasr earned 500 total points
ID: 39176840
Try creating a new account following the above settings model.
>Will this have any effect on Outlook
No.
0

Featured Post

Comprehensive Backup Solutions for Microsoft

Acronis protects the complete Microsoft technology stack: Windows Server, Windows PC, laptop and Surface data; Microsoft business applications; Microsoft Hyper-V; Azure VMs; Microsoft Windows Server 2016; Microsoft Exchange 2016 and SQL Server 2016.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This very simple solution applies to a narrow cross-section of the "needs to close" variety. In this case, the full message in Event Viewer was in applog, Event ID 1000: Faulting application iexplore.exe, version 8.0.6001.18702, faulting module …
User Beware!  This is a rather permanent solution to removing your email from an exchange server.  The only way to truly go back is to have your exchange administrator restore your mailbox from backups.  This is usually the option of last resort.  A…
The viewer will learn how to simulate a series of coin tosses with the rand() function and learn how to make these “tosses” depend on a predetermined probability. Flipping Coins in Excel: Enter =RAND() into cell A2: Recalculate the random variable…
The viewer will learn how to create a normally distributed random variable in Excel, use a normal distribution to simulate the return on an investment over a period of years, Create a Monte Carlo simulation using a normal random variable, and calcul…

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question