Outlook 2007 issue Go Daddy IMAP Email not receiving

I have some clients using Outlook 2007 using a Go Daddy IMAP email account.  They are running Windows 7 professional.  The Outlook email is haveing a few issues the worst is the email is not downloading to the client and/or not synching "when deleting and reappearing".  
I have checked the web mail account at Go Daddy and the mail is there but it is not downloading to clients desktop.  I have tried recreating accounts, new profiles.  I have checked and they are running the latest Service pak for 2007 Outlook SP3.  On some days Outlook will run fine but on most days it is sporatic at best.  Any solutions or help would be greatly appreciated.  Thanks in advance for your help.
PEF3Asked:
Who is Participating?
 
hnasrConnect With a Mentor Commented:
Try creating a new account following the above settings model.
>Will this have any effect on Outlook
No.
0
 
hnasrCommented:
Try:

Incoming mai server: pop.secureserver.net

Outgoing mail server (SMTP): smtpout.secureserver.net

More settings:
Outgoing Server Tab: Tick My outgoing server (SMTP) requires authentication
Select Log on using, and enter username: name@domain.net, and password

Advanced tab: uncheck Leave a copy of message on the server, to sync deleted messages.

If not resolved, show here the settings of your account.
0
 
PEF3Author Commented:
I have an appointment setup with my client and will test on on one PC and see if solution works.  Will this have any effect on Outlook if the account was setup to use an IMAP (Incoming server: imap.secureserver.net) account vs. a POP account?

Thanks for the help.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.