Link to home
Start Free TrialLog in
Avatar of medium_grade
medium_gradeFlag for United States of America

asked on

Connection refused on IIS6 SBS 2003

So, I noticed that my remote users could not access their webmail or use ActiveSync. When I try to navigate to the page for the webmail, I get a connection refused error from my browser. This happens when I use both HTTP or HTTPS. I tried accessing IIS from the server itself and other PCs on the same network with the same result.

When I go to the HTTPERR folder, I get a lot of this:

2013-05-10 14:56:51 - - - - - - - - - 6_Connections_Refused -
2013-05-10 14:56:56 - - - - - - - - - 2_Connections_Refused -
2013-05-10 14:57:01 - - - - - - - - - 3_Connections_Refused -
2013-05-10 14:57:06 - - - - - - - - - 6_Connections_Refused -
2013-05-10 14:57:16 - - - - - - - - - 1_Connections_Refused -
2013-05-10 14:57:21 - - - - - - - - - 8_Connections_Refused -
2013-05-10 14:57:26 108.13.100.254 58806 SERVERIP 443 - - - - - Timer_ConnectionIdle -
2013-05-10 14:57:26 - - - - - - - - - 4_Connections_Refused -
2013-05-10 14:57:36 - - - - - - - - - 3_Connections_Refused -
2013-05-10 14:57:46 - - - - - - - - - 1_Connections_Refused -
2013-05-10 14:58:06 - - - - - - - - - 3_Connections_Refused -
2013-05-10 14:58:11 - - - - - - - - - 5_Connections_Refused -
2013-05-10 14:58:16 - - - - - - - - - 4_Connections_Refused -
2013-05-10 14:58:21 - - - - - - - - - 5_Connections_Refused -
2013-05-10 14:58:26 96.229.0.68 59787 SERVERIP 443 - - - - - Timer_ConnectionIdle -
2013-05-10 14:58:26 96.229.0.68 59786 SERVERIP 443 - - - - - Timer_ConnectionIdle -
2013-05-10 14:58:31 - - - - - - - - - 3_Connections_Refused -
2013-05-10 14:58:36 - - - - - - - - - 3_Connections_Refused -
2013-05-10 14:58:46 - - - - - - - - - 1_Connections_Refused -
2013-05-10 14:58:51 - - - - - - - - - 1_Connections_Refused -
2013-05-10 14:59:21 - - - - - - - - - 1_Connections_Refused -
2013-05-10 14:59:36 174.235.64.212 58705 SERVERIP 443 - - - - - Timer_ConnectionIdle -
2013-05-10 14:59:46 - - - - - - - - - 5_Connections_Refused -
2013-05-10 14:59:51 - - - - - - - - - 17_Connections_Refused -
2013-05-10 14:59:55 - - - - - - - - - 8_Connections_Refused -
2013-05-10 15:00:00 - - - - - - - - - 10_Connections_Refused -
2013-05-10 15:00:16 198.228.210.213 43017 SERVERIP 443 - - - - - Timer_ConnectionIdle -
2013-05-10 15:00:21 - - - - - - - - - 3_Connections_Refused -
2013-05-10 15:00:26 - - - - - - - - - 7_Connections_Refused -
2013-05-10 15:00:31 - - - - - - - - - 3_Connections_Refused -
2013-05-10 15:00:51 - - - - - - - - - 1_Connections_Refused -
2013-05-10 15:00:56 - - - - - - - - - 4_Connections_Refused -
2013-05-10 15:01:01 - - - - - - - - - 1_Connections_Refused -
2013-05-10 15:01:11 - - - - - - - - - 1_Connections_Refused -
2013-05-10 15:01:16 - - - - - - - - - 5_Connections_Refused -
2013-05-10 15:01:21 - - - - - - - - - 4_Connections_Refused -
2013-05-10 15:01:26 - - - - - - - - - 2_Connections_Refused -
2013-05-10 15:01:31 - - - - - - - - - 9_Connections_Refused -
2013-05-10 15:01:41 - - - - - - - - - 3_Connections_Refused -
2013-05-10 15:01:46 - - - - - - - - - 1_Connections_Refused -
2013-05-10 15:01:56 - - - - - - - - - 1_Connections_Refused -
2013-05-10 15:02:01 - - - - - - - - - 2_Connections_Refused -
2013-05-10 15:02:06 - - - - - - - - - 5_Connections_Refused -
2013-05-10 15:02:31 - - - - - - - - - 1_Connections_Refused -
2013-05-10 15:02:51 - - - - - - - - - 4_Connections_Refused -
2013-05-10 15:02:56 - - - - - - - - - 1_Connections_Refused -

Open in new window


I am not sure where else to look. Can someone help me understand what may be going on here?
Avatar of David Atkin
David Atkin
Flag of United Kingdom of Great Britain and Northern Ireland image

Hello,

Have you tried restarting IIS Admin Service and World Wide Web Service?

 Sometimes the connections get refused if IIS is hogging too much of the resources - Check RAM and CPU usage in task manager.
Avatar of medium_grade

ASKER

So, I started fooling around and here's where I am at:

Restart IIS Admin Service
Tried restarting the WWW service. Fails due to dependencies.
Saw that HTTP SSL was not started. Tried to start, but failed with "the system could not find the file specified (though I see C:\WINDOWS\system32\lsass.exe is present)

I was going to try and reboot and see if that fixes anything. Any other input would be welcome.
ASKER CERTIFIED SOLUTION
Avatar of David Atkin
David Atkin
Flag of United Kingdom of Great Britain and Northern Ireland image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial