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Connection refused on IIS6 SBS 2003

Posted on 2013-05-10
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Last Modified: 2013-06-26
So, I noticed that my remote users could not access their webmail or use ActiveSync. When I try to navigate to the page for the webmail, I get a connection refused error from my browser. This happens when I use both HTTP or HTTPS. I tried accessing IIS from the server itself and other PCs on the same network with the same result.

When I go to the HTTPERR folder, I get a lot of this:

2013-05-10 14:56:51 - - - - - - - - - 6_Connections_Refused -
2013-05-10 14:56:56 - - - - - - - - - 2_Connections_Refused -
2013-05-10 14:57:01 - - - - - - - - - 3_Connections_Refused -
2013-05-10 14:57:06 - - - - - - - - - 6_Connections_Refused -
2013-05-10 14:57:16 - - - - - - - - - 1_Connections_Refused -
2013-05-10 14:57:21 - - - - - - - - - 8_Connections_Refused -
2013-05-10 14:57:26 108.13.100.254 58806 SERVERIP 443 - - - - - Timer_ConnectionIdle -
2013-05-10 14:57:26 - - - - - - - - - 4_Connections_Refused -
2013-05-10 14:57:36 - - - - - - - - - 3_Connections_Refused -
2013-05-10 14:57:46 - - - - - - - - - 1_Connections_Refused -
2013-05-10 14:58:06 - - - - - - - - - 3_Connections_Refused -
2013-05-10 14:58:11 - - - - - - - - - 5_Connections_Refused -
2013-05-10 14:58:16 - - - - - - - - - 4_Connections_Refused -
2013-05-10 14:58:21 - - - - - - - - - 5_Connections_Refused -
2013-05-10 14:58:26 96.229.0.68 59787 SERVERIP 443 - - - - - Timer_ConnectionIdle -
2013-05-10 14:58:26 96.229.0.68 59786 SERVERIP 443 - - - - - Timer_ConnectionIdle -
2013-05-10 14:58:31 - - - - - - - - - 3_Connections_Refused -
2013-05-10 14:58:36 - - - - - - - - - 3_Connections_Refused -
2013-05-10 14:58:46 - - - - - - - - - 1_Connections_Refused -
2013-05-10 14:58:51 - - - - - - - - - 1_Connections_Refused -
2013-05-10 14:59:21 - - - - - - - - - 1_Connections_Refused -
2013-05-10 14:59:36 174.235.64.212 58705 SERVERIP 443 - - - - - Timer_ConnectionIdle -
2013-05-10 14:59:46 - - - - - - - - - 5_Connections_Refused -
2013-05-10 14:59:51 - - - - - - - - - 17_Connections_Refused -
2013-05-10 14:59:55 - - - - - - - - - 8_Connections_Refused -
2013-05-10 15:00:00 - - - - - - - - - 10_Connections_Refused -
2013-05-10 15:00:16 198.228.210.213 43017 SERVERIP 443 - - - - - Timer_ConnectionIdle -
2013-05-10 15:00:21 - - - - - - - - - 3_Connections_Refused -
2013-05-10 15:00:26 - - - - - - - - - 7_Connections_Refused -
2013-05-10 15:00:31 - - - - - - - - - 3_Connections_Refused -
2013-05-10 15:00:51 - - - - - - - - - 1_Connections_Refused -
2013-05-10 15:00:56 - - - - - - - - - 4_Connections_Refused -
2013-05-10 15:01:01 - - - - - - - - - 1_Connections_Refused -
2013-05-10 15:01:11 - - - - - - - - - 1_Connections_Refused -
2013-05-10 15:01:16 - - - - - - - - - 5_Connections_Refused -
2013-05-10 15:01:21 - - - - - - - - - 4_Connections_Refused -
2013-05-10 15:01:26 - - - - - - - - - 2_Connections_Refused -
2013-05-10 15:01:31 - - - - - - - - - 9_Connections_Refused -
2013-05-10 15:01:41 - - - - - - - - - 3_Connections_Refused -
2013-05-10 15:01:46 - - - - - - - - - 1_Connections_Refused -
2013-05-10 15:01:56 - - - - - - - - - 1_Connections_Refused -
2013-05-10 15:02:01 - - - - - - - - - 2_Connections_Refused -
2013-05-10 15:02:06 - - - - - - - - - 5_Connections_Refused -
2013-05-10 15:02:31 - - - - - - - - - 1_Connections_Refused -
2013-05-10 15:02:51 - - - - - - - - - 4_Connections_Refused -
2013-05-10 15:02:56 - - - - - - - - - 1_Connections_Refused -

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I am not sure where else to look. Can someone help me understand what may be going on here?
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Question by:medium_grade
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by:David Atkin
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Hello,

Have you tried restarting IIS Admin Service and World Wide Web Service?

 Sometimes the connections get refused if IIS is hogging too much of the resources - Check RAM and CPU usage in task manager.
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by:medium_grade
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So, I started fooling around and here's where I am at:

Restart IIS Admin Service
Tried restarting the WWW service. Fails due to dependencies.
Saw that HTTP SSL was not started. Tried to start, but failed with "the system could not find the file specified (though I see C:\WINDOWS\system32\lsass.exe is present)

I was going to try and reboot and see if that fixes anything. Any other input would be welcome.
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David Atkin earned 500 total points
Comment Utility
Have a look at this:

http://support.microsoft.com/kb/934878

I thought the error looked familier and after looking through my old notes I found that I fixed it by doing the steps on that link.
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