Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Browser Cookie Tracking - IE Redirect Aborted

Posted on 2013-05-10
6
602 Views
Last Modified: 2016-02-24
QUESTION:
Can someone help me with this problem?


BACKGROUND:
Many developers in all the support forums are facing this issue with IE (Microsoft Internet Explorer)

For example:
xxx.StackOverflow.com/search?q=redirect+aborted+in+ie

I have tried discontinuing all other tracking scripts but the result is same.

Have also tried changing the code from gaq.push … to window.location.href (basic js code for redirection). Even that failed.

Everything else is failing unless we have an alert being popped up.

I analyzed the issue. It is purely to do with evercookie. If we were to redirect to the url without evercookie, it works out smooth enough. But with evercookie, it aborts for some reason. Maybe because the evercookie is still working in the background / processing the script and we also are trying to redirect. Hence it is aborting. But when an alert is thrown and then the user clicks on it, by that time the rest of threads are freed up and then we are able to do a redirect correctly.

One simpler solution to this can be .. we store the data into a plain cookie and there we can try to retrieve the data and do a redirect. That should help / solve but then it defeats the purpose of us using evercookie.
0
Comment
Question by:WizeOwl
  • 2
  • 2
6 Comments
 
LVL 53

Expert Comment

by:COBOLdinosaur
ID: 39158291
Evercookie, is nothing but a virus that violates user privacy rights.  Fortunately it can be killed by Anonimizer Nevercookie, and I hope someone comes up with an addon that will automatically block sites that use evercookie.

Cd&
0
 

Author Comment

by:WizeOwl
ID: 39158689
Thank you for your input. Can you help provide a solution to our problem?

Here's the situation we are trying to resolve:
Step 1 : Visitor clicks on my Google Adwords ad
Step 2:  Visitor lands on my website, Google Analytics cookies are dropped on the visitor's browser
Step 3: Visitor clicks the "Download Trial" button
Step 4: Visitor leaves the website, installs the software on his/her machine.
Step 5: After some time (an hour, a day, a month), they click the "Buy Now" button within the software (running on their machine).
Step 6: the link redirects to our shopping cart, which is on a separate domain.

Goal:
Step 7: We need to track the purchase from the original download.
0
 
LVL 53

Accepted Solution

by:
COBOLdinosaur earned 400 total points
ID: 39159526
Give them a coupon for a discount. Then they have to enter the coupon number to get the discount. You keep whatever information you need on the database for easy retrieval when they buy.  The coupon not only gives you the tracking, but it might result in additional sales. Plus you don't have to worry about getting caught up in the mess that gets created but evercookies.  

Cd&
0
 

Author Comment

by:WizeOwl
ID: 39160354
That's a good idea. More of a work-around than a fix, but it may be the best we can do.
0
 
LVL 83

Assisted Solution

by:Dave Baldwin
Dave Baldwin earned 50 total points
ID: 39160366
No, I think it is a more proper way.  Things like evercookie are viruses and wrong.  You can expect that it will be blocked more and more.
0

Featured Post

How Do You Stack Up Against Your Peers?

With today’s modern enterprise so dependent on digital infrastructures, the impact of major incidents has increased dramatically. Grab the report now to gain insight into how your organization ranks against your peers and learn best-in-class strategies to resolve incidents.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Button to go back 3 28
website rewamp 5 42
Grunt script for Build Process 1 42
Javascript: Setting a dropdown based on another dropdown selection 5 19
Concerto Cloud Services, a provider of fully managed private, public and hybrid cloud solutions, announced today it was named to the 20 Coolest Cloud Infrastructure Vendors Of The 2017 Cloud  (http://www.concertocloud.com/about/in-the-news/2017/02/0…
FAQ pages provide a simple way for you to supply and for customers to find answers to the most common questions about your company. Here are six reasons why your company website should have a FAQ page
Learn how to set-up PayPal payment integration in your Wufoo form. Allow your users to remit payment through PayPal upon completion of your online form. This is helpful for collecting membership payments, customer payments, donations, and more.
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question