Solved

Play audio files through my on-screen phone

Posted on 2013-05-10
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Last Modified: 2013-05-26
Hello,

I'm trying to figure out how to play an audio recording during a phone conversation in a way that gives me the following features/options:

    • both/all parties on the call can hear the recording.
    • the audio goes into the conversation electronically (i.e. not by holding the phone mic in front of a speaker, etc.).
    • I have the on-screen ability to play one of several different audio files.
    • I have the on-screen ability to Play/Stop.
    • I have the on-screen ability to switch to a different audio file in the same call.

I use an on-screen phone, Vonage Companion (VC, Fig. 1 & 2 below), with the audio input through a desk mic and the audio output through my normal system speakers. The phone has call hold, call waiting and call conferencing for up to two calls.

I'm not real knowledgeable in an area like this but would an approach such as the following be doable?

    1) have something like Windows Media Player (WMP) open on the screen next to the phone and displaying a list of the different audio files.
    2) have a way to call my VC line from some other number* and establish that connection.
    3) be able to select any file in the playlist and play it using the regular WMP Play/Pause/Stop buttons.
    4) have the audio from WMP go directly into the phone connection but not out through the system speakers.
    5) place a call to another party and conference them in with the connection I already have with WMP.

The idea is to be able to Play/Pause/Stop one of the audio files so that both myself and the other party can hear it but only as it's heard in the conference call and not from WMP directly to my speakers.

I don't know if that's feasible or not but in your comments, please don't hesitate to include other suggestions which may be completely unrelated to what I have included.

Thanks

PS If there are other expert zones which are more appropriate for this question than the three I have selected, please feel free to forward this thread.

*I am fine with establishing a 2nd phone line if that is what is required.

Here are a couple of screenshots in case they are helpful:

Fig. 1Fig. 2
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Question by:Steve_Brady
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LVL 24

Accepted Solution

by:
Mohammed Hamada earned 500 total points
ID: 39157689
In Windows XP there used to be something called Stereo Mix , once you enable that any thing you play on your computer will play back out including the  voice of the person you're calling.

not sure if this has been improved lately, If you're on Windows 7/8  take a look at this video.

http://www.youtube.com/watch?v=MJeQVoiDc_s

however I think on some PCs/Laptops the stereo mix is not available.

To make sure this still works you have to do some steps, first launch the based windows recorder app and start recording

play some music for couple of seconds.. let's say 10
and then stop and play back the recording to see if it works.
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LVL 24

Assisted Solution

by:Mohammed Hamada
Mohammed Hamada earned 500 total points
ID: 39157692
if you don't have stereo mix give this a try
http://stereomixplus.com/
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Author Closing Comment

by:Steve_Brady
ID: 39197903
Thanks
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