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slevin10

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Exchange 2010 Database won't mount. ESEUTIL error 1032

Hello-
We've got a machine that had a power failure and the Exchange Database won't mount after startup.
No matter what I do, I can't get ESEUTIL to address the database.

-I have tried running ESEUTIL /p, and I have tried both Command Prompt and Exchange Management Shell both running as Administrator.  

I tried deleting the log files as well.
Below is the error I get when trying to run ESEUTIL.


[PS] C:\Windows\system32>eseutil /p "E:\Program Files\Microsoft\Exchange Server\Exchsvr\Mailbox Database 1258094299"

Extensible Storage Engine Utilities for Microsoft(R) Exchange Server
Version 14.02
Copyright (C) Microsoft Corporation. All Rights Reserved.

Error: Access to source database 'E:\Program Files\Microsoft\Exchange Server\Exchsvr\Mailbox Database 1258094299' failed
 with Jet error -1032.

Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot access file, the file is locked or in use) after
20.31 seconds.

Help would be greatly appreciated.
Thanks/
Avatar of Skyler Kincaid
Skyler Kincaid
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Try stopping the Exchange Information Store Service and then mounting the database. We have seen this error sometimes and stopping the service seems to fix it.

This error is caused when something is using the database and has a lock on it. Make sure AV or backup software isn't using the file.

Let us know how that goes!
Avatar of slevin10
slevin10

ASKER

Thanks, but unfortunately no luck.  It's like some process has it locked but I can't figure out which one it is.  I disabled all of the Exchange Services.
I also removed any AV, and there is no Backup Exec of backup software in play currently.
This program will be able to show you what program is locking the file:

http://www.emptyloop.com/unlocker/
ASKER CERTIFIED SOLUTION
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slevin10

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I ended up copying the database to an alternate location, and then running the repair on that database.  (ESEUTIL /P)  After that I moved it back to the original location and it worked from there.