Solved

While running a repair on Windows XP Pro, it goes into Safe Mode

Posted on 2013-05-11
6
427 Views
Last Modified: 2013-05-31
I have a computer that I removed Malware (FBI virus and others).  It would not boot.   I ran Seagate diags and the hard drive passed.  It did suggest looking to see if Seagate has any updates to Firmware.  There were not any.   So I started a repair from the XP CD.   When it got to the first reboot, it keeps rebooting into Safe Node then it says  " The system is not fully installed.  Please run setup again.   Any ideas why it reboots and goes into Safe Mode?  Any ideas what to do without formatting and re-installing?
0
Comment
Question by:syssolut
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 26

Expert Comment

by:akahan
ID: 39158844
Is it an HP system by any chance?  If so, go here, and start at post #9:

http://forums.majorgeeks.com/showthread.php?t=238730
0
 

Author Comment

by:syssolut
ID: 39158906
No, it is not an HP, it is a custom built computer.   I searched the drive for setres.log like it said under the link, but there is no file by that name.   Any other suggestions?
0
 
LVL 4

Accepted Solution

by:
TechOps07 earned 300 total points
ID: 39158983
It is possible that that during the cleaning of the malware a critical file was destroyed. Try running the repair one more time but if it fails you will have to reinstall the OS. Sorry, wish I had better news for ya if there was not a backup performed.
0
Salesforce Has Never Been Easier

Improve and reinforce salesforce training & adoption using WalkMe's digital adoption platform. Start saving on costly employee training by creating fast intuitive Walk-Thrus for Salesforce. Claim your Free Account Now

 
LVL 92

Assisted Solution

by:nobus
nobus earned 200 total points
ID: 39159137
that cd is not appreciated on EE - the post will probably be removed
that said, other than rerunning the repair install, there's little you can do without going for a complete install (which seems the best option, after the troubles you got into)
running chkdsk is also an option, if the disk is fine (i always runa diag first)
0
 

Author Closing Comment

by:syssolut
ID: 39210924
I had to format and re-install.   Now it is working great.   Thanks
0
 
LVL 92

Expert Comment

by:nobus
ID: 39211381
tx for feedback
0

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you have done a reformat of your hard drive and proceeded to do a successful Windows XP installation, you may notice that a choice between two operating systems when you start up the machine. Here is how to get rid of this: Click Start Clic…
When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question