I've looked around but not found an answer to this question....
I'd like to have IM using the same "account" as our asterisk extensions, so the guys can IM each other from their soft phones. - it can then do online / offline and presence all in once place.
I really don't want to have to maintain an additional set of accounts for each user and have them manage 2 sets of contacts, 2 apps and 2 things to remember each time they're away or back.
I'm sure there must be some apps / something out there to make this happen?