Solved

The drive where Windows is installed is locked.  Unlock the drive and try again.

Posted on 2013-05-13
5
2,096 Views
Last Modified: 2013-05-21
I keep receiving the following message on a HP ENVY dv4 laptop:

The drive where Windows is installed is locked.  Unlock the drive and try again.

I attempted to do F11 at startup and can't really go anywhere from here.  I also went into the restore feature once logged into the machine, but nothing.  Same thing occurs.

I want to set my laptop back to it's factory settings.
0
Comment
Question by:uppercut7141
5 Comments
 
LVL 10

Expert Comment

by:Sam Simon Nasser
ID: 39161528
0
 
LVL 24

Expert Comment

by:aadih
ID: 39161532
See if the solution described on the following page helps:

http://www.qliktips.com/2012/11/fix-windows-8-boot-issue.html >
0
 
LVL 50

Expert Comment

by:jcimarron
ID: 39162172
0
 
LVL 94

Accepted Solution

by:
John Hurst earned 500 total points
ID: 39164260
@uppercut7141 - At this point, you might consider contacting HP support and get a set of Recovery DVD's to rebuild the system.

,,, Thinkpads_User
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 39184605
@uppercut7141 - Thanks, and I was happy to help.  

... Thinkpads_User
0

Featured Post

U.S. Department of Agriculture and Acronis Access

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
You may have a outside contractor who comes in once a week or seasonal to do some work in your office but you only want to give him access to the programs and files he needs and keep privet all other documents and programs, can you do this on a loca…
This Micro Tutorial will go in depth within Systems and Security in Windows 7 and will go into detail regarding Action Center, Windows Firewall, System, etc. This will be demonstrated using Windows 7 operating system.
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…

820 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question