Zakee Abdurrasheed
asked on
Windows 7 laptop restarts unexpectedly (BSOD BCCode : 1000007e)
Hi Experts!
I tried to research it and it appears to be a graphics card error?
Pretty confusing. I included the info that pops up after the restart.
Please help!
Problem Signature
Problem Event Name: Blue Screen
OS Version: 6.1.7601.2.1.0.256.48
Local ID: 1033
Additional information about the problem:
BC Code: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880673BCA1
BCP3: FFFFF880037A98E8
BCP4: FFFFF880036A9140
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256.1
Files that help describe the problem:
C:\Windows\Minidump\051213 -95987-01. dmp
C:\Users\btodman\AppData\L ocal\Temp\ WER-153442 -0.sysdata .xml
I tried to research it and it appears to be a graphics card error?
Pretty confusing. I included the info that pops up after the restart.
Please help!
Problem Signature
Problem Event Name: Blue Screen
OS Version: 6.1.7601.2.1.0.256.48
Local ID: 1033
Additional information about the problem:
BC Code: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880673BCA1
BCP3: FFFFF880037A98E8
BCP4: FFFFF880036A9140
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256.1
Files that help describe the problem:
C:\Windows\Minidump\051213
C:\Users\btodman\AppData\L
can you upload the dmp file
First thing to do would be to replace the RAM in your laptop.
Until you know for sure that the RAM is good, you will spend chasing a lot of "possibilities" that can all be masked by bad RAM.
Until you know for sure that the RAM is good, you will spend chasing a lot of "possibilities" that can all be masked by bad RAM.
ASKER
I'll replace the RAM and let you know what happens.
How is your laptop?
ASKER
I'll know soon as the RAM gets here and I can install it. Thanks for asking!
ASKER
I put the RAM in and the laptop and it hasn't restarted unexpectedly yet. Any way I can test it to make sure?
ASKER CERTIFIED SOLUTION
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Maybe verify the latest graphic drives are installed, and if possible check the bios for memory allocation, like can you alter the amount of system ram dedicate to graphics and if so assign the maximum amount.