I would like to know if anyone has ever had to try to secure a network in which the users were very poorly educated. I'm not talking rhetorically but realistically.
I manage the network for a medium-sized, privately-owned manufacturing company. That company hires the cheapest employees they can for their manufacturing positions. Most of those employees are poorly educated (6th - 8th grade) and most of them speak Spanish, Vietnamese, or one of several African dialects. I am struggling for a way to effectively communicate network security when I can barely communicate with these employees. Management supports my efforts to tighten security up to but not including making an example of an offending employee. As a result, I do seemingly endless counseling sessions where I see a lot of bobbing heads and hear a lot of affirmatives (in various languages) but see just as many blank stares.
If you have experience with this type of situation I would like to hear your recommendations. Insights such as "fire the offenders", while reasonable, is not workable in our environment.