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yahoo plus outgoing mail is not working

Posted on 2013-05-13
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Last Modified: 2013-05-15
hi experts,

 i setup outlook a month ago with yahoo plus email and it was working fine until today. I changed nothing on my end. i do a test account settings and get the following...

Send a test emailed message: cannot connect to your outgoing SMTP email server. if you continue to recieve this message, contact your server or internet service provider.
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Question by:frankbustos
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LVL 17

Accepted Solution

by:
upul007 earned 2000 total points
ID: 39163787
Doesn't Yahoo have a captcha text that requires to be entered when logging in?

Please access the web interface and check the security settings for your Yahoo plus account as well as the provided help section on configuring Outlook  for Yahoo Plus.

Also, check if your pc has virusguard/firewall settings put in place recently. If so, disable these and try again to connect using Outlook.
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Author Comment

by:frankbustos
ID: 39165348
i checked outlook plus settings and they are correct. I turned off firewall and anti-virus and same issue.
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LVL 17

Expert Comment

by:upul007
ID: 39167064
On the Outlook version that you use, in account settings, is there an option to test email account settings?

In Outlook 2003 it was something like:
Tools > Email Accounts > View/Change email accounts > click next - select change > Test account settings

Note that you will need to select the applicable email account if you have multiple accounts.

What happens when you do this test please?
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Author Closing Comment

by:frankbustos
ID: 39168741
i removed the anti-virus, re-installed and it worked. go figure...
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LVL 17

Expert Comment

by:upul007
ID: 39168795
Glad you were able to fix it. Thanks for the grading and points.
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