sasllc
asked on
How to make printer appear in Devices and Printers in Win7
The user does show a few generic 'Printers and Faxes' such as Fax, PDF995, etc. that they never use, but their old HP 2100 does not appear. It is running on an internal parallel printer card set for LPT3. However, it DOES print just fine...if they pull up a document in Word, for example, they can select it just like any normal Windows printer.
The reason I need help is this: I need to modify the properties to make a shared printer, and I don't know how to do so if I can't see the icon.
So, I manually added a printer, found the driver in the list, and it added it as copy 1--but I can't see it, either, on the Printers and Faxes screen.
I did go back into Word> Print, and I see the Copy 1 version listed. However, I also see many other "Copies" listed, such as HP 2100 PCL5, HP 2100 PCL5 Copy 1, etc., making me think someone has dealt with this in the past without a solution.
I did a bit of searching on google, and found some suggestions about registry changes--that apparently did not always work--making me fear that I might cause problems wtih her Windows install.
So I'm hoping somone here at e-e knows FOR SURE how to solve this problem--without taking a chance on trashing her system. TIA
The reason I need help is this: I need to modify the properties to make a shared printer, and I don't know how to do so if I can't see the icon.
So, I manually added a printer, found the driver in the list, and it added it as copy 1--but I can't see it, either, on the Printers and Faxes screen.
I did go back into Word> Print, and I see the Copy 1 version listed. However, I also see many other "Copies" listed, such as HP 2100 PCL5, HP 2100 PCL5 Copy 1, etc., making me think someone has dealt with this in the past without a solution.
I did a bit of searching on google, and found some suggestions about registry changes--that apparently did not always work--making me fear that I might cause problems wtih her Windows install.
So I'm hoping somone here at e-e knows FOR SURE how to solve this problem--without taking a chance on trashing her system. TIA
SOLUTION
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you may not have it.
Go to control panel, device manager, and see if it is listed toward the top
Go to control panel, device manager, and see if it is listed toward the top
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ASKER
Above when you said:
"If not please do followings in same order!"
What do you mean by "If not"? If not what, exactly? I just don't want to mess up their system!
"If not please do followings in same order!"
What do you mean by "If not"? If not what, exactly? I just don't want to mess up their system!
take those words out sorry
Do this
1-Stop Print Soppler service
2- Go to C:\Windows\System32\spool\ PRINTERS and delete all files
3-Start Print Spooler service again
1-Stop Print Soppler service
2- Go to C:\Windows\System32\spool\
3-Start Print Spooler service again
SOLUTION
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ASKER
I never did find a way to make them appear on the screen, but I did get it to work as a shared printer...apparently when I set it up manually, I properly answered the question about sharing. Then when I searched for network printers from another Win7 PC, it found the 'copy 1' sharename that I had set up, and fortunately it printed fine as a network share.
ok - tx for feedback
ASKER