We currently have a CDIR block of IPs from our cable provider.
We are having some issues with the upload speeds.
We are supposed to be getting 75/18, but currently only getting roughly 75/5.
We have worked with our ISP and had their techs come out and check the speeds, but when they connect their service laptops to the modem, they get the full 75/18 using the same speed tests as we tried.
Because of this, they will no longer assist as they claim we are getting the stated speeds.
We have tried several different computers, running Win 7 and Win SVR 2008.
All the computers we try gave the same results, 75/5 or worse.
The computers where also connected directly to the modem, no switches, routers, etc.
Is there something in our network settings that could be restricting our upload speeds?