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Backup exec tape issue - VSS snapshot error....

Posted on 2013-05-13
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Last Modified: 2013-06-07
Hi,

I run a full tape backup to tape on a daily basis. It's started to fail with the following details  -

V - 79 - 57344 - 34110 - A0F0: Initialization failure on: "\\
\system?state". Advanced Open File Option used : Microsoft Volume Shadow
Copy Service (VSS). VSS Snapshop error. The Microsoft Volume Shadow Copy
Service (VSS) snapshot failed. Make sure that all provider services and
tasks are running. Check the Windows Event Viewer for details.

I have started the VSS service and kicked off the backup, still failed. I unchecked the VSS box in the jobs properties but it failed still.

How do I get my tape backup to work?
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Question by:Kimba123
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icuadmin earned 500 total points
ID: 39163012
Try this article out:

http://www.bvainc.com/blog/2010/09/fixing-backup-exec-advanced-open-file-option-vss-snapshot-errors/

The part that shows how to fix VSS using the regsvr32 commands in a batch file did it for me.

Steve.
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Author Comment

by:Kimba123
ID: 39169147
Thanks for the advice but my error differs from the one in the linked article. The error message I receive is regarding the system state of a remote DC. Any further advice?
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Assisted Solution

by:icuadmin
icuadmin earned 500 total points
ID: 39169236
I still think the part about fixing VSS with the script is valid.  Just to be sure, if you run a backup but omit System State, does it pass ok?

Some other tests:

Use 'NTbackup' or the built in Windows 2008 backup agent to backup just System State, pass or fail?

Do you have any other products installed that might introduce their own VSS writers that may be clashing?  From a command prompt type vssadmin list writers
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