michaelheffernan
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Outlook 2007 vs. OWA
Hello. My GM showed me this anomoly today. He did a search on his Outlook 2007 client's inbox and four emails with the string in them were displayed. Then he did the exact same search logged into OWA and got 20+ results for that same string. He says that his previous client installation, Outlook/Office 2003, returned search results that matched OWA.
Cache is enabled in Outlook, and no .ost/.pst errors are appearing. Suggestions?
Related Question: *should* caching be enabled on Outlook running on a wired workstation? Is the function of this cache to allow offline email browsing?
Thank you.
Mike
Cache is enabled in Outlook, and no .ost/.pst errors are appearing. Suggestions?
Related Question: *should* caching be enabled on Outlook running on a wired workstation? Is the function of this cache to allow offline email browsing?
Thank you.
Mike
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ASKER
Watching closely how the 2007 client behaves, I wonder if he simply didn't wait long enough.
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Anyhow doing the scanost now.
ASKER
It just needed reindexing throughout the client.
ASKER
2) Okay, I see. Yet, why would MS offer the opportunity to turn caching off?
3) It is Exchange2007.
Yes, OWA works properly. I have not created a new profile (since he's the GM and I don't really want to screw up his intricate menagerie of mail folders. That would be detrimental to my career.). But I have heard of no other user affected. However, few others here are power users as is he.
I will try all this on a different workstation and report what happens. His is Win7.
Thank you for replying.
M