Solved

Certain (spam) emails e-mail e-mails cause outlook 2007 to hang for 10s of seconds

Posted on 2013-05-13
6
197 Views
Last Modified: 2013-05-20
a user with outlook 2007 connecting to a POP mailbox (so they have a PST), gets at least 1 spam a day where they click on it and outlook hangs and gets 'not responding' in the title bar for 10 - 20 seconds. then it shows the email.

Any advice on that?

They had 'download pictures' in the trust center turned off, I turned that on, so it does download the pictures, and it still hangs.

any advice? I used windows update (this is win 7 pro, SP1 with 4GB RAM, i5 processor (actually, a mac running bootcamp).

Thanks!
0
Comment
  • 3
  • 2
6 Comments
 
LVL 23

Accepted Solution

by:
tailoreddigital earned 250 total points
ID: 39163484
If it's a particular sender, maybe block the mail at the server level (before it gets to Outlook).
0
 

Author Comment

by:BeGentleWithMe-INeedHelp
ID: 39163490
yeah, it's not 1 sender - its spam, so it's coming from all over.

I sent it to my PC and it hangs on my PC too. So it's trying to run something / get to a URL that doesn't resolve?

THey had a problem a couple days ago with a different email. I sent it to me also.  In their sent folder, today's hangs outlook, but the couple day ago email doesn't hang anymore - they solved the bad dns from that other one?
0
 
LVL 32

Assisted Solution

by:Paul Sauvé
Paul Sauvé earned 250 total points
ID: 39163546
DON'T open spam - what's the point???
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 

Author Comment

by:BeGentleWithMe-INeedHelp
ID: 39163553
it hangs even when you just click on it to delete it
0
 
LVL 32

Expert Comment

by:Paul Sauvé
ID: 39163586
that thought hadn't occurred to me!
0
 

Author Comment

by:BeGentleWithMe-INeedHelp
ID: 39163589
There's a 9 page thread about this

http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/ox-social-dot-bidsystem-dot-comw10/d8e3d4d5-5ced-416f-a206-829e1694de18?page=9

depressing that a malformed URL can screw up outlook so easily.
0

Featured Post

NFR key for Veeam Backup for Microsoft Office 365

Veeam is happy to provide a free NFR license (for 1 year, up to 10 users). This license allows for the non‑production use of Veeam Backup for Microsoft Office 365 in your home lab without any feature limitations.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
This Micro Tutorial will give you a introduction in two parts how to utilize Windows Live Movie Maker to its maximum capability. This will be demonstrated using Windows Live Movie Maker on Windows 7 operating system.
Learn how to create and modify your own paragraph styles in Microsoft Word. This can be helpful when wanting to make consistently referenced styles throughout a document or template.

791 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question