mk50
asked on
Virus - How to fix it
Backup-of-Expert-Exchange-Enquir.docxHi,
My computer got some problems. Don't know how to fix it.
1. When I want to log in to a website, it doesn't respond.
2. When I log in to one website, the password I typed in is not hidden with a big full stop symbol.
3. When I view a website, the website has photos to be viewed. However, it says the file cannot be found.
Attached are some examples. Please help. I have sued SlimCleaner to clean. Doesn't work.
Even for this email, I click "Attached File" below, it doesn't respond. I have to use another PC to send this request. I used "Attached" button, seems it uploads the file, then stay there, doesn't do anything.
Please help!! Please help!!
My computer got some problems. Don't know how to fix it.
1. When I want to log in to a website, it doesn't respond.
2. When I log in to one website, the password I typed in is not hidden with a big full stop symbol.
3. When I view a website, the website has photos to be viewed. However, it says the file cannot be found.
Attached are some examples. Please help. I have sued SlimCleaner to clean. Doesn't work.
Even for this email, I click "Attached File" below, it doesn't respond. I have to use another PC to send this request. I used "Attached" button, seems it uploads the file, then stay there, doesn't do anything.
Please help!! Please help!!
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SOLUTION
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whats the firefox version installed? from main menu -> help -> about firefox
ASKER
Firefox 20.0.1
ASKER
downloaded the latest version from Firefox website. Thanks.
You should reset Firefox,
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems
ASKER
Hi, tailoreddigital, samnasser,
Thank you very much. You both are genius. Firefox works perfectly now. Keep my fingers crossed.!!
Thank you!! Thank you!!!
Regards
Thank you very much. You both are genius. Firefox works perfectly now. Keep my fingers crossed.!!
Thank you!! Thank you!!!
Regards
ASKER
seems Google chrome has resolved the problems.
I can see the following image:
http://images.domain.com.au/img/2012820/3493/2009948895_1_FS.JPG?mod=130511-023409
I reinstalled the firefox. The problems still exist. When the first time I click the image, the image is shown, however, when I want to view the next page, it doesn't respond. Then I click the same image again, it gives me the message that the file is not found.
I have also reinstalled IE, the same problem occurs.
Just wonder whether there is any idea of how to fix the problem for firefox and IE.
Thanks again.
Regards