Solved

Mail delays between thin client and laptop versions of Outlook

Posted on 2013-05-14
3
609 Views
Last Modified: 2013-05-21
We have had a few instances whereby users using outlook (2010) in Citrix are sending email but it’s not arriving until a much later date. Exchange 2010. Can anyone think of any reasons why this could be. We have both a thin client and laptop setup. It appears the delays happen when emails are sent via Citrix (from a thin client) then don’t send properly until the users logs onto the network with a Laptop. Have you ever come across this in your years as Citrix/Exchange admins.
0
Comment
Question by:pma111
3 Comments
 
LVL 24

Assisted Solution

by:Sekar Chinnakannu
Sekar Chinnakannu earned 250 total points
Comment Utility
did you checked the tracert through citrix to exchange server and laptop to exchange. Seems there is a delay in citrix to exchange. did you checked with network team for any troubleshooting?
0
 
LVL 3

Author Comment

by:pma111
Comment Utility
Weird thing is they dont seem to just be sitting in the outbox either
0
 
LVL 52

Accepted Solution

by:
Manpreet SIngh Khatra earned 250 total points
Comment Utility
Where does the delay show as per message Header ?
What does message tracking says ?
Does the same happen if you use OWA\webmail in Citrix rather than Outlook ?
what if you work with Outlook in safe mode ?
Is it with Citrix after VPN ?

- Rancy
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Learn to move / copy / export exchange contacts to iPhone without using any software. Also see the issues in configuration of exchange with iPhone to migrate contacts.
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now