Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

exchange 2003 (sbs) - messages only arrive on iphones if outlook open on desktop?

Posted on 2013-05-14
6
Medium Priority
?
286 Views
Last Modified: 2013-05-20
i only ever ask real odd ones.....

client contacted me today saying that messages on his iphone are not coming though unless he has outlook opened on his desktop machine, naturally i didnt believe him (as outlook is only a client of exchange) and setup administrator account on my iphone...

this connected fine with the proxy, but no emails were delivered to it (it shows updated at the present time) i sent a test message to the account and that didnt arrive.

I logged onto OWA (/exchange) and my test message was there along with the normal admin mail dross.

i set the iphone to collect mail with no limits and mail arrived upto about mid april (nothing more recent, like my test).

textexchangeconnectivity passes fine, rpc works

server has been rebooted (client trigger happy when ADSL fails)

anyone got any ideas i can look at as this is driving me nuts
0
Comment
Question by:VoneServs
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 17

Expert Comment

by:WORKS2011
ID: 39164898
I would start by uninstalling Itunes on his workstation and expect something locally is causing the issue. Start here and let me know how it goes.
0
 
LVL 17

Expert Comment

by:WORKS2011
ID: 39164903
...as well make a backup of the phone and restart it, if needed wipe it completely.
0
 

Author Comment

by:VoneServs
ID: 39165075
i just added it to my phone as i said and its only syncing before 13th april

this happens to all the people in the office so its not a specific user / phone issues - something more general
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 

Accepted Solution

by:
VoneServs earned 0 total points
ID: 39167492
ok fixed it.

my connection from my iphone to the server was polling constantly, so after checking the server settings again, i disabled AVG, and this fixed the issue, i am currently reinstalling AVG's server components :)
0
 
LVL 17

Expert Comment

by:WORKS2011
ID: 39167700
good to know - thanks for sharing.
0
 

Author Closing Comment

by:VoneServs
ID: 39180409
because i fixed it.
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Are you an Exchange administrator employed with an organization? And, have you encountered a corrupt Exchange database due to which you are not able to open its EDB file. This article will explain all the steps to repair corrupt Exchange database.
As much as Microsoft wants to kill off PST file support, just as they tried to do with public folders, there are still times when it is useful or downright necessary to export Exchange mailboxes to PST files. Thankfully, it is still possible to e…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…
how to add IIS SMTP to handle application/Scanner relays into office 365.
Suggested Courses

610 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question