Solved

Lync 2013 Mobility Not Getting Meeting Information

Posted on 2013-05-14
3
947 Views
Last Modified: 2013-06-03
Hello,

We have Lync 2013 (onsite) installed with a TMG rule to allow Mobility (logging in on device clients). We are able to log in OK and start all Lync features, however the Meeting information will not display on anything APART from iOS devices.

it says - Cannot contact exchange. From what I understand its trying to contact the EWS. we have a rule to allow access to EWS & Auto discover. the authentication delegation is set to Basic and allows access on HTTP & HTTPS to autodiscover.domain.com.

Looking at the logs on my phone it is bringing up the TMG authentication page when trying to get to autidiscover.tedbaker.com.

 I've not copied the whole log in as its quite large, this is the EWS part, I have included where it loading that log in page.


2013-05-07 16:11:08.049 Lync[224:2176] INFO TRANSPORT TransportUtilityFunctions.cpp/907:<ReceivedResponse>
POST https://autodiscover.domain.com/cookieauth.dll?getlogon?curl=z2fautodiscoverz2fautodiscover.xml&reason=0&formdir=3
Request Id: 039BB748
HttpHeader:Cache-control no-cache,max-age=0,must-revalidate
HttpHeader:Connection close
HttpHeader:Content-Length 8216
HttpHeader:Content-Type text/html
HttpHeader:Pragma no-cache
HttpHeader:StatusCode 200

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">

!!!!!!!!!!!!!!!!!!!!!<THIS IS WHERE IT LOADS THE TMG LOG IN PAGE>!!!!!!!!!!!!!!!!!!!!!!!!!!!

2013-05-07 16:11:08.049 Lync[224:2176] ERROR UTILITIES ..\..\..\platform\xmlParser\privateWp\CXmlParser.cpp/545:m_pIXmlReader->Read() failed :hr=0xC00CEE4F
2013-05-07 16:11:08.049 Lync[224:2176] INFO UTILITIES CXmlParser.cpp/181:parse returned 536870913
2013-05-07 16:11:08.049 Lync[224:2176] ERROR TRANSPORT ..\..\..\ucmp\transport\ewsAutoDiscover\private\CEwsAutoDiscoverRequest.cpp/227:Unable to get response from Ews AutoDiscover server


Could anyone point my in the right direction on whats wrong please?
0
Comment
Question by:UBB
  • 2
3 Comments
 
LVL 3

Expert Comment

by:Chretien TALOM
ID: 39193533
Hi,

Could you check again if the autodiscover is proper set up? Check as well if your TMG is blocking or denying the connection or any firewall.

Thanks
Chretien
0
 

Accepted Solution

by:
UBB earned 0 total points
ID: 39206904
We ended up creating a new listener, this one used no delegation, client may authenticate directly. Autodiscover now works
0
 

Author Closing Comment

by:UBB
ID: 39215676
Listener and TMG rule should not have basic authentication as Lync is unable to support it on the mobile devices
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Replacing Domain Controller 15 32
SBS 2011. One user has no X400 email address 4 33
exchange, outlook 20 31
Word: Is there a way to "hide" text? 12 20
Following basic email etiquette rules will help you write a professional email and achieve a good, lasting impression with your contacts.
This article explains how to install and use the NTBackup utility that comes with Windows Server.
Learn how to make your own table of contents in Microsoft Word using paragraph styles and the automatic table of contents tool. We'll be using the paragraph styles in Word’s Home toolbar to help you create a table of contents. Type out your initial …
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…

832 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question