Solved

Database disappears from Exchange System Manager after restore

Posted on 2013-05-14
19
202 Views
Last Modified: 2013-05-31
Hi, after restoring an Exchange Server 2003 databse it fails to show up in system manager and also does not mount. However, there are three other databases on in the First Storage Group but these mount ok. The other three were not part of the ones that needed to be restored. Please assist
0
Comment
Question by:kitsao
  • 12
  • 7
19 Comments
 

Author Comment

by:kitsao
ID: 39164321
I should add that the message that appears in the Application log is
Event ID 9175

The MAPI call 'OpenMsgStore' failed with the following error:
The Microsoft Exchange Server computer is not available.  Either there are network problems or the Microsoft Exchange Server computer is down for maintenance.
The MAPI provider failed.
Microsoft Exchange Server Information Store
ID no: 8004011d-0526-00000000

For more information, click http://www.microsoft.com/contentredire
0
 

Author Comment

by:kitsao
ID: 39164405
FYI..I have just down an eseutil /mh on the database and the shuttdown state is clean
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 39164747
Ideally you should have it in the RSG and the database added and restore over there ..... is this for a Production or your restoring to get some data ?

- Rancy
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 39164758
After the restore have you checked the box "This Database can be overwritten by a restore" ?

This is very IMP on the Database properties if your gonna mount from a restored database :)

- Rancy
0
 

Author Comment

by:kitsao
ID: 39164847
The problem is this database does not show up on the Exchange System Manager so we cant change this, can it be done via registry ?
0
 

Author Comment

by:kitsao
ID: 39164873
This is in a production environment
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 39164888
Sir if Database isnt visible in ESM not sure if its there or its a permissions issue on that Database ..... so i can try to fix it from ADSIEDIT :)

Are you comfortable with it ?

- Rancy
0
 

Author Comment

by:kitsao
ID: 39164923
The database is there for sure in the file system, just stopped appearing after the restore. I think I have no choice, happy to try the ADSI Edit route
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 39164944
Sir are you aware what it is and something about it ?

- Rancy
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 

Author Comment

by:kitsao
ID: 39164949
Please advice how to fix it via ADSI Edit
0
 

Author Comment

by:kitsao
ID: 39164993
yes
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 39165012
Find the database in ADSIEDIT and then go to its Properties and Security tab and ensure that "Allow Inheritable" is checked on it

- Rancy
0
 

Author Comment

by:kitsao
ID: 39165101
Would this be under CN=Microsoft Exchange System Objects ?
0
 

Author Comment

by:kitsao
ID: 39165175
I have located it but cannot view its properties and therefore cannot modify it, can I create a new object
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 39165230
Its not MESO its under Configuration partition

- Rancy
0
 

Author Comment

by:kitsao
ID: 39167244
Thanks. I believe the problem is indeed with the fact that the class attribute is missing from the database properties in ADSI Edit for this database that is not mounting. We can neither modify nor delete the entry though. How can we recreate a new one ?
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 39167265
You can but this can be fixed so i will help you rather .... you can set this using Sties and Service console ....

Enable Show Service Node and do the same we did in ADSIEDIT and get to properties of the Database and Security tab and check the box for Allow Inheritable :)

- Rancy
0
 

Accepted Solution

by:
kitsao earned 0 total points
ID: 39192450
Thanks Rancy. I eneded up doing an offline restore to another server and was able to mount the database, only that now even though im able to move mailboxes from one server to another, the moved users are not able to connect to the newly moved mailboxes. I guess I have to ask a new question so context is not lost. Many thanks though
0
 

Author Closing Comment

by:kitsao
ID: 39210152
I installed a new server and restored a backup and was able to access the database so do not really know what would be the solution to the original problem
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Back in July, I blogged about how Microsoft's new server pricing model, combined with the end of the Small Business Server package, would result in significant cost increases for many small businesses (see SBS End of Life: Microsoft Punishes Small B…
I have put this article together as i needed to get all the information that might be available already into one general document that could be referenced once without searching the Internet for the different pieces. I have had a few issues where…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
You have products, that come in variants and want to set different prices for them? Watch this micro tutorial that describes how to configure prices for Magento super attributes. Assigning simple products to configurable: We assigned simple products…

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now