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Exchange 2010 Performance Issue - Items stuck in Submission Queue

Posted on 2013-05-14
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Last Modified: 2013-07-16
We installed a new Win 2008 R2 SP1 server and upgraded our Exchange from 2003 to 2010 SP2 UR6 on this box about 2 months age.

We also are running BES Express and GFI Vipre Email Security for Exchange on the server.

Everything normally runs fine but on 2 occasions we have had email with PDF attachments get stuck in the Submission Queue for hours.  During these times Vipre CPU utilization runs between 25% - 35% and Exchange performance is extremely slow.

I worked with GFI to get the latest patch installed on the Vipre code to address poison messages after the first incident and we just had another incident again a few days ago.

Is anyone aware of a problem?

Also is there a way to remove emails stuck in the Submission Queue that doesn't require directories on the server to be renamed?  I have found several post about that but do not want to do that on a new server.

Thanks for the help.
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Question by:jdmcam2001
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James H earned 500 total points
ID: 39164961
Run this command:

Get-Message -Filter {FromAddress -eq "<>"} -Server <servername> | Remove-Message
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by:jdmcam2001
ID: 39168866
Thanks.  We are going to try and test this today or tomorrow.

Any thoughts on our performance issue?
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