Exchange 2010 Performance Issue - Items stuck in Submission Queue
Posted on 2013-05-14
We installed a new Win 2008 R2 SP1 server and upgraded our Exchange from 2003 to 2010 SP2 UR6 on this box about 2 months age.
We also are running BES Express and GFI Vipre Email Security for Exchange on the server.
Everything normally runs fine but on 2 occasions we have had email with PDF attachments get stuck in the Submission Queue for hours. During these times Vipre CPU utilization runs between 25% - 35% and Exchange performance is extremely slow.
I worked with GFI to get the latest patch installed on the Vipre code to address poison messages after the first incident and we just had another incident again a few days ago.
Is anyone aware of a problem?
Also is there a way to remove emails stuck in the Submission Queue that doesn't require directories on the server to be renamed? I have found several post about that but do not want to do that on a new server.
Thanks for the help.