?
Solved

Exchange 2010 Performance Issue - Items stuck in Submission Queue

Posted on 2013-05-14
2
Medium Priority
?
1,011 Views
Last Modified: 2013-07-16
We installed a new Win 2008 R2 SP1 server and upgraded our Exchange from 2003 to 2010 SP2 UR6 on this box about 2 months age.

We also are running BES Express and GFI Vipre Email Security for Exchange on the server.

Everything normally runs fine but on 2 occasions we have had email with PDF attachments get stuck in the Submission Queue for hours.  During these times Vipre CPU utilization runs between 25% - 35% and Exchange performance is extremely slow.

I worked with GFI to get the latest patch installed on the Vipre code to address poison messages after the first incident and we just had another incident again a few days ago.

Is anyone aware of a problem?

Also is there a way to remove emails stuck in the Submission Queue that doesn't require directories on the server to be renamed?  I have found several post about that but do not want to do that on a new server.

Thanks for the help.
0
Comment
Question by:jdmcam2001
2 Comments
 
LVL 17

Accepted Solution

by:
James H earned 1500 total points
ID: 39164961
Run this command:

Get-Message -Filter {FromAddress -eq "<>"} -Server <servername> | Remove-Message
0
 

Author Comment

by:jdmcam2001
ID: 39168866
Thanks.  We are going to try and test this today or tomorrow.

Any thoughts on our performance issue?
0

Featured Post

Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Corruption is a nightmare every Exchange DBA wishes he never has. Recovering from it can be super-hectic if not entirely futile. And though techniques like the New-MailboxRepairRequest cmdlet have been designed to help with fixing minor corr…
Among the most obnoxious of Exchange errors is error 1216 – Attached Database Mismatch error of the Jet Database Engine. When faced with this error, users may have to suffer from mailbox inaccessibility and in worst situations, permanent data loss.
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This video shows how to quickly and easily deploy an email signature for all users in Office 365 and prevent it from being added to replies and forwards. (the resulting signature is applied on the server level in Exchange Online) The email signat…
Suggested Courses

580 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question