Remote Agent not detected on Exchange 2010 MB Server
Posted on 2013-05-14
I have been running Backup Exec 2012 v14 against my Exchange mailbox server successfully for some time now until a few days ago. I am performing a simple daily full mailbox database backup, nothing special.
For two days now I am seeing 'Completed with exceptions' in the job log.
Remote Agent not detected on 'server name'
v79-57344-3844 - The Backup Exec server was unable to connect to the Remote Agent on machine 'server'
The Backup Exec server will use the local agent to try to complete the operation
Snapshot Technology: Initialization failure on: "\\server name\GroupMetrics" Snapshot technology used: No.
Remote agent not detected on 'server name'
The agents are running on both the backup exec machine and the exhange server. We did reboot these machines a couple of days ago but everything seemed to come up fine.
Any advice on how to fix this?