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Delete a mailbox and Active Directory account

Posted on 2013-05-14
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Last Modified: 2013-05-14
Wanted to delete a user account.
Running Windows server 2008 R2 on DC and Exchange 2010. Accidentally deleted a user in ADUC prior to deleting in Exchange ESM.Restored user to  ADUC using tool called ADRESTORE.NET - now attempting to delete mailbox and receive the error message "isn't a mailbox user.

how can I delete this mailbox and user account from our network
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Question by:kingsville
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14 Comments
 
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by:Ben Hart
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You need to recreate a user, can be a test user, and reattach the disconnected mailbox to the account.  Then you can Remove them both from the Exchange Management Console.
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by:Jarred Power
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You have to reattach the mailbox to the AD user account -
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by:Rajitha Chimmani
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Deleting an AD account will disconnect the mailbox from that account. Restoring the AD account will not restore the mailbox. The mailbox is already disabled. After your retention period, it will be automatically purged from the server.
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by:Manpreet SIngh Khatra
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Do a right click "RUn Cleanup Agent" or restart the InformationStore service after production hours and then Simply right click that Mailbox in ESM and hit Purge

- Rancy
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by:Ben Hart
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There's a Run Cleanup Agent in 2010?
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by:basil2912
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EMC - disconnected mailboxes and you can attach it to a normal AD account.
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by:kingsville
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it is not showing up as a disconnected mailbox in ESM.
I do not see a Run Cleanup Agent anywhere
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by:Manpreet SIngh Khatra
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Sorry Exchange 2010 :) ,...... run the below command from Shell

Clean-MailboxDatabase

- Rancy
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Author Comment

by:kingsville
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this is the message I receive if I select properties of mailbox in ESM
message.png
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by:Ben Hart
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Look at Rancy's command.. open your Exchange Management Shell and run the command clean-mailboxdatabase -identity 'database name'
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by:Ben Hart
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then you can refresh the view on your disconnect mailboxes part of the Exchange Management Console.
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Author Comment

by:kingsville
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It is not there
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Accepted Solution

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basil2912 earned 500 total points
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Try to do a repadmin /syncall on the dc to make sure the AD attributes have been propagated.
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Author Closing Comment

by:kingsville
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User mailbix removed as soon as I ran the command and refreshed the ESM

Thank you
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