StewartGilligan
asked on
missing pci controller driver?
good day gurus :-)
son was installing a printer from cd on my xp windows box. he inadvertently tripped over the power cord and unplugged during install. now when it restarts it says new hardware pci network install driver. I try but it doesn't find driver so I cant get online.
I restarted in safe mode and last good configuration but same found hardware message. then tried safemode with networking and same message :(
tried system restore but it says it cant restore and to reboot pc. rebooted and same hardware message. checked to make sure restore was running and it says it is (the turn off restore box is not ticked). I am at wits end.
how do I get the hardware to find the correct driver or get system restore to work :-(.
thanks
ps help and support is missing from the services section.
son was installing a printer from cd on my xp windows box. he inadvertently tripped over the power cord and unplugged during install. now when it restarts it says new hardware pci network install driver. I try but it doesn't find driver so I cant get online.
I restarted in safe mode and last good configuration but same found hardware message. then tried safemode with networking and same message :(
tried system restore but it says it cant restore and to reboot pc. rebooted and same hardware message. checked to make sure restore was running and it says it is (the turn off restore box is not ticked). I am at wits end.
how do I get the hardware to find the correct driver or get system restore to work :-(.
thanks
ps help and support is missing from the services section.
ASKER
locally built box. windows xp pro intel core e8400 3.0ghz. in device manager under "other" there is "Ethernet controller" with code 28 (pci 8086dev daad subsys 50028086 rev 0013 c8). looked at back of pc and Ethernet is plugged in fine with lights on. where do you think the driver went and why is system restore not working? thanks
Stewart,
What is the brand and model of motherboard then? Motherboard is an LGA 775 socket since you have the intel core e8400 processor.
Brands would be: Gigabyte, Intel, Asus, MSI, Asrock Etc. Need model also?
Here are a few of those still available at Newegg:
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=100007627+600007879&QksAutoSuggestion=&ShowDeactivatedMark=False&Configurator=&IsNodeId=1&Subcategory=280&description=&hisInDesc=&Ntk=&CFG=&SpeTabStoreType=&AdvancedSearch=1&srchInDesc=
What is the brand and model of motherboard then? Motherboard is an LGA 775 socket since you have the intel core e8400 processor.
Brands would be: Gigabyte, Intel, Asus, MSI, Asrock Etc. Need model also?
Here are a few of those still available at Newegg:
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=100007627+600007879&QksAutoSuggestion=&ShowDeactivatedMark=False&Configurator=&IsNodeId=1&Subcategory=280&description=&hisInDesc=&Ntk=&CFG=&SpeTabStoreType=&AdvancedSearch=1&srchInDesc=
"where do you think the driver went": assuming that the network card was working before the mishap while installing the new printer, clearly something happened during that process that messed with the network driver. It seems odd that the network card driver would be affected, but it has. I suspect that the driver is still there somewhere, but Windows doesn't know where to find it or other supporting files.
pjam is on the right track about reinstalling the driver. The error has nothing to do with whether or not there is an active Ethernet cable connected. Identify the motherboard and download and install the network driver appropriate for it. Since your network connection is not working on this computer, you will have to download it on another computer and copy it over.
"pci 8086dev daad subsys 50028086 rev 0013 c8" This could be used to identify the correct driver, but I believe that you have the formatting incorrect. There should be backslashes and underscores (and possibly other text). Can you double-check this?
I keep a USB-Ethernet adapter on hand (along with the drivers on a USB stick) to work around this sort of problem.
"why is system restore not working": do you know if it was working before? Have you tried multiple restore points? Viruses/malware are known to mess with this, though there could be other causes.
pjam is on the right track about reinstalling the driver. The error has nothing to do with whether or not there is an active Ethernet cable connected. Identify the motherboard and download and install the network driver appropriate for it. Since your network connection is not working on this computer, you will have to download it on another computer and copy it over.
"pci 8086dev daad subsys 50028086 rev 0013 c8" This could be used to identify the correct driver, but I believe that you have the formatting incorrect. There should be backslashes and underscores (and possibly other text). Can you double-check this?
I keep a USB-Ethernet adapter on hand (along with the drivers on a USB stick) to work around this sort of problem.
"why is system restore not working": do you know if it was working before? Have you tried multiple restore points? Viruses/malware are known to mess with this, though there could be other causes.
ASKER
I BELIEVE IT WAS PCI/VEN_8086@DEV-DAAD@REV_
sorry just saw caps on :-(
sorry just saw caps on :-(
The "VEN_8086" should indicate that it is an Intel device. This page can help you identify it:
http://www.intel.com/support/network/sb/cs-012904.htm
Though I don't see anything there about a Device ID of DAAD.
http://www.intel.com/support/network/sb/cs-012904.htm
Though I don't see anything there about a Device ID of DAAD.
ASKER
APPEARS TO SAY VEN_8086&DEV_BAAD&SUBSYS_5
MANU: INTEL
MODEL: DG45ID(LGA775)
CHIP MODEL: G45/G43
CANT FIND ON THAT PAGE :( THANKS
MANU: INTEL
MODEL: DG45ID(LGA775)
CHIP MODEL: G45/G43
CANT FIND ON THAT PAGE :( THANKS
SOLUTION
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ASKER
thank you guys sooo much. ill try tomorrow and let you know the results :-)
~peace
~peace
try this "system restore" method :
http://support.microsoft.com/kb/307545
--------------------------
An easier way is to boot from a Bart PE CD (or UBCD4Win CD) and use the file manager for manipulating files. Here the procedure :
1. rename c:\windows\system32\config
2. Navigate to the System Volume Information folder.
it contains some restore {GUID} folders such as "_restore{87BD3667-3246-47
The restore points are in folders starting with "RPx under this folder.
3. In such a folder, locate a Snapshot subfolder. This is an example of a folder path to the Snapshot folder: C:\System Volume Information\_restore{D8648
4. From the Snapshot folder, copy the following file to the c:\windows\system32\config
_REGISTRY_MACHINE_SYSTEM
5. Rename _REGISTRY_MACHINE_SYSTEM to SYSTEM
6. Exit Bart PE, reboot and test
Use a fairly recent restore point from at least a day or two prior to problem occurring .
** you can add the other hives also with this procedure
http://www.nu2.nu/pebuilder/ BARTPE
http://www.ubcd4win.com/ UBCD4WIN
http://support.microsoft.com/kb/307545
--------------------------
An easier way is to boot from a Bart PE CD (or UBCD4Win CD) and use the file manager for manipulating files. Here the procedure :
1. rename c:\windows\system32\config
2. Navigate to the System Volume Information folder.
it contains some restore {GUID} folders such as "_restore{87BD3667-3246-47
The restore points are in folders starting with "RPx under this folder.
3. In such a folder, locate a Snapshot subfolder. This is an example of a folder path to the Snapshot folder: C:\System Volume Information\_restore{D8648
4. From the Snapshot folder, copy the following file to the c:\windows\system32\config
_REGISTRY_MACHINE_SYSTEM
5. Rename _REGISTRY_MACHINE_SYSTEM to SYSTEM
6. Exit Bart PE, reboot and test
Use a fairly recent restore point from at least a day or two prior to problem occurring .
** you can add the other hives also with this procedure
http://www.nu2.nu/pebuilder/ BARTPE
http://www.ubcd4win.com/ UBCD4WIN
ASKER
I downloaded the network prowin32 from https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19057&lang=eng&wapkw=dg45id
and ran the downloaded file and it said finished so im guessing it installed somewhere but the hardware wizard still does not find driver when I scan for hardware changes :(. I rebooted and it is still finding the new hardware but not the drivers. do you know where the driver might be and why windows doesn't find it automatically? tkseven pointed it to
and ran the downloaded file and it said finished so im guessing it installed somewhere but the hardware wizard still does not find driver when I scan for hardware changes :(. I rebooted and it is still finding the new hardware but not the drivers. do you know where the driver might be and why windows doesn't find it automatically? tkseven pointed it to
ASKER CERTIFIED SOLUTION
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XP Device manager should look like this:
ASKER
device manager shows exclamation points on all 4 items under the category "OTHER". the items are "audio device", "video controller", "Ethernet controller" and video controller vga compatible" . im dowmloading that nic driver chipset now. tks
Then definitely chipset should get you started in the right directio
ASKER
installed the nic chipset https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=10884&lang=eng&wapkw=dg45id.
reinstalled the network adapter https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19057&lang=eng&wapkw=dg45id
rebooted and it is still looking for those 4 hardware items and cant locate drivers :(.
reinstalled the network adapter https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19057&lang=eng&wapkw=dg45id
rebooted and it is still looking for those 4 hardware items and cant locate drivers :(.
that would be sound, video and whatever else is missing.
If NIC is connecting to Internet you can try a find driver for each.
this may be your VGA:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18966&lang=eng&wapkw=dg45id
Here is an audi driver:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19282&lang=eng&wapkw=dg45id
See if that eliminates a few of the issues.
If NIC is connecting to Internet you can try a find driver for each.
this may be your VGA:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18966&lang=eng&wapkw=dg45id
Here is an audi driver:
https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=19282&lang=eng&wapkw=dg45id
See if that eliminates a few of the issues.
ASKER
cant get on internet :-( nic driver cant be found still :-( I even tried to direct it to system32/drivers
Stewart,
Not looking good. Can you copy off data and do a fresh install using your CD?
Not looking good. Can you copy off data and do a fresh install using your CD?
Are you certain that the motherboard model is DG45ID?
If you can get your hands on a NIC or USB-Ethernet adapter with good drivers, install either of those, connect to the internet (move the cable over), and got to intel.com. Click on:
Menu
Support
Downloads and Drivers
Automatically find Drivers and Software
You should be able to get it to locate the appropriate drivers there.
If you can get your hands on a NIC or USB-Ethernet adapter with good drivers, install either of those, connect to the internet (move the cable over), and got to intel.com. Click on:
Menu
Support
Downloads and Drivers
Automatically find Drivers and Software
You should be able to get it to locate the appropriate drivers there.
ASKER
got this info after running speccy
MANU: INTEL
MODEL: DG45ID(LGA775)
CHIP MODEL: G45/G43
MANU: INTEL
MODEL: DG45ID(LGA775)
CHIP MODEL: G45/G43
i suggest to try the restore i posted...
ASKER
fingers crossed. im trying intel download tomorrow and then back door system restore if it still doesn't work. to be continued....... :-)
the DEV value BAAD is not found either
now- i suppose it's running, can you post it's name?
now- i suppose it's running, can you post it's name?
Sounds like XP is toast. Give XP a reload but you can re-load ontop of your current OS by selecting a different path during the OS install. You will still have to re-load all your drivers and software but your documents, etc will still be on the drive.
Might be a good time to move to Windows 7 if you have to re-install Windows XP. Stay away from Windows 8 until 8.1 comes out maybe.
Might be a good time to move to Windows 7 if you have to re-install Windows XP. Stay away from Windows 8 until 8.1 comes out maybe.
What is the make and model of your computer?