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Macbook 2 Exchange mailboxes

Posted on 2013-05-14
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Last Modified: 2013-08-09
Hi all,

I've got a (brand new) macbook pro of a customer. He's using mac mail. We've set up 2 exchange accounts. It now seems that only one at a time works.

They are both hosted on the same server.

I've tried (according to some other article suggestions) to switch off autodiscover but don't think that matters. It always seems when the first account is online, the other goes off. And vice versa.

Any ideas? Is this even possible? (It is on his IPhone).
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Question by:itsireland
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Expert Comment

by:jhyiesla
ID: 39169168
I just tried this on my Mac for two separate accounts being hosted on the same Exchange server.  It seems to work fine. I just set up the accounts manually and I don't see any issues.

Do you have them set up to be Exchange accounts and not POP accounts?  What version of Exchange?  What specifically is he seeing?
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Author Comment

by:itsireland
ID: 39169276
I wish I knew the version or anything as its hosted. Il not even sure where. I must check.

The logins are for different (public) domains but the same server. Thanks for trying that - the fact that that works is a good Reason to keep trying. I'm going to simply delete all the accounts and start from scratch and see then. Will keep you posted.
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jhyiesla earned 2000 total points
ID: 39170949
Normally in my Mac Mail I have my locally hosted Exchange account, a Gmail account, a couple of POP accounts and another hosted Exchange account from a totally different source. They all seem to work well together.

What I did yesterday was to add in a different user from our local Exchange server. Mostly the Exchange accounts just work, but then again the ones I use the most are local and not hosted.
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LVL 3

Author Comment

by:itsireland
ID: 39180614
Thanks! I'm going to have a look at it today or tomorrow - the customer was away all week. My experience is always with our own servers too so I'm not sure if the host has anything different set up. Not even sure of their exchange version, etc. Not even sure if it's a host or a "partnering" with their own exchange server. I'm going to delete all the accounts and set them up from scratch. Will let you know my findings.

Thanks again!
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Author Closing Comment

by:itsireland
ID: 39397853
Thanks for the help anyway. The customer didn't come back to me so I assume issues resolved themselves.
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