Solved

Updates broke my OWA

Posted on 2013-05-15
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Last Modified: 2013-06-04
After applying the latest round of updates, with the exception of one (IE 10 Update) none of my mobile devices or my OWA page is working. It's as if all the web services have been turned off. However, everything else is working.

I've check both internal and external urls and the error message is the same "Web page not available. Error 103 (net::ERR_CONNECTION_ABORTED): Unknown error."

Any ideas would be greatly appreciated
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Question by:Wizard_of_Heath_Mount
8 Comments
 
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Expert Comment

by:R--R
ID: 39167756
did you checked the iis, www services are running.
All exchange services are running?
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Author Comment

by:Wizard_of_Heath_Mount
ID: 39167774
All services are running for exchange, www and IIS.
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LVL 11

Expert Comment

by:Pradeep Dubey
ID: 39167785
Can you check and list the updates you just installed?

One of them is making this issue, try to findout and uninstall that update. Everything will be good after that.

Check updates detail and findout related one (related to IIS and exchange)
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Author Comment

by:Wizard_of_Heath_Mount
ID: 39167816
Thanks for that, I will check and reboot the servers if required tonight and let you know tomorrow morning.
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LVL 14

Expert Comment

by:Ben Hart
ID: 39167967
Which Exchange specific updates were installed?  You can view that by checking the Updates History on the Windows Update page.

Rollup6 for SP2 broke my web services.. but the fix was as easy as running the updatecas.ps1 script in your exchange server working directory.
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LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 39168421
Try running the UpdateCAS.PS1 on the CAS server and then check

- Rancy
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Accepted Solution

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Wizard_of_Heath_Mount earned 0 total points
ID: 39207213
Hi Guys
After checking all the updates, rollups and even running the scripts nothing seemed to work. Until I decided to go back to basics and started to strip all the additional software off the server (monitoring agents, AV, etc.). Turns out the culprit was my anti-virus. I was running kaspersky, but after trawling there user forums I read that it breaks exchange 2010, even running the version that they tell you to use had no joy. As a result it was all un-installed across the site and I'm now using Sophos.
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Author Closing Comment

by:Wizard_of_Heath_Mount
ID: 39218371
The reason for accepting my own solution is in the answer its self
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