Solved

Update Photo used in Outlook 2013 on Exchange 365

Posted on 2013-05-15
3
515 Views
Last Modified: 2013-05-20
Hi,    I need to update the photo used for a user in Outlook 2013 when sending and replying to emails.

The new photo has been added and shows in Lync,   but outlook still has the old image.   How do I force the users photo to update?

Many thanks for any help

M
0
Comment
Question by:BiteUKIT
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 6

Expert Comment

by:adriaanvw
ID: 39168247
To change the contact picture on Outlook, you can try the following:

1. Switch to E-mail view (bottom left of the screen)
2. Click on Address Book in the ribbon (far right) / press Ctrl+Shift+B
3. Select and open the relevant contact, then click on the picture

This will allow you to change the picture. Changing the picture from the "People" view doesn't work for some or other reason.
0
 
LVL 22

Accepted Solution

by:
Haresh Nikumbh earned 500 total points
ID: 39168260
Lync has it's requirements of 96x96 and less then 100 kb.  Outlook and OWA have the requirements of 96x96 and less then 10 kb.

if resolution is okay then check it out below link

http://support.microsoft.com/kb/2497721
0
 
LVL 70

Expert Comment

by:Merete
ID: 39173623
Just an outside idea, is the users windows profile also using the old image?
Control Panel\User Accounts and Family Safety\User Accounts\Change Your Picture
0

Featured Post

Creating Instructional Tutorials  

For Any Use & On Any Platform

Contextual Guidance at the moment of need helps your employees/users adopt software o& achieve even the most complex tasks instantly. Boost knowledge retention, software adoption & employee engagement with easy solution.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Adults who share images on social media aren’t the only ones who need to worry about their privacy. Our culture’s tendency to share every move and celebration affects the privacy of our children, too.
Microsoft is moving in-place eDiscovery & hold from ECP to EOP console under Content Search in Search and Investigation Options.  In this post, I will be showing you how to export emails to a PST file using the Content Search Options.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
In this sixth video of the Xpdf series, we discuss and demonstrate the PDFtoPNG utility, which converts a multi-page PDF file to separate color, grayscale, or monochrome PNG files, creating one PNG file for each page in the PDF. It does this via a c…

728 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question