Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Exchange 2013 users cannot login with email but can domain\username

Posted on 2013-05-15
3
Medium Priority
?
964 Views
Last Modified: 2013-06-17
Hey Experts,
I cant seem to find the reason for it but i have a exchange 2013 server up and running.  Users cannot seem to loing with there email address  user@domain.com  but they can login with domain\username just fine.  

Does anyone know why this would be or what i can check to try to resolve this?  Outlook defaults to the email address for login which causes a lot of questions to be directed at me.

This is Exchange 2013U1 running on Server 2012.
Clients are using Outlook 2010 and 2013
0
Comment
Question by:tsukraw
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 11

Accepted Solution

by:
Marc Dekeyser earned 2000 total points
ID: 39170503
you can only login with user@domain.com   if the UPN exists and is set as primary:
http://support.microsoft.com/kb/243629
0
 

Author Comment

by:tsukraw
ID: 39179681
Ok so if i am understanding this correct you have 3 options?
1) domina\username
2) username
3)email address (based of userPrincipalName)

Now in our case we can actually just use username and that is going to work just fine.  But i did test with using email address. I looked up the userPrincipalName for some users withing our domain and they all are usernam@domain.local non of them our our email domain. Do i have to go through each user and add that to them or does the KB you posted for adding the domain.com as a kind of sub option?
0
 
LVL 11

Expert Comment

by:Marc Dekeyser
ID: 39179864
It's pretty much a user by user thing. You could probably script it if you'd like :)
0

Featured Post

Hire Technology Freelancers with Gigs

Work with freelancers specializing in everything from database administration to programming, who have proven themselves as experts in their field. Hire the best, collaborate easily, pay securely, and get projects done right.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New style of hardware planning for Microsoft Exchange server.
Know the reasons and solutions to move/import EDB to New Exchange Server. Also, find out how to recover an Exchange .edb file and to restore the file back.
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question