Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Fortianalyzer

Posted on 2013-05-15
1
Medium Priority
?
4,201 Views
Last Modified: 2013-05-23
We have a fortianalyzer and it is not seeing any logs when we go to Logs and Archive but according to the device statistics from the dashboard, it shows that the fortianalyzer is collecting logs just fine.  Testing connectivity from the Fortigate appliance works too to the analyzer.  It is just when we try to generate reports or try to look at the logs using the log and archive option, it doesn't show any updated logs.  It just shows logs from several months ago.

Does anyone have any idea on what the issue might be related to this?

thanks,
paula
0
Comment
Question by:LateNaite
1 Comment
 
LVL 65

Accepted Solution

by:
btan earned 2000 total points
ID: 39171248
actually for fortianalyzer, the first place to check is the admin guide on the troubleshooting section (pg294). E.g.
http://docs.fortinet.com/fa/fortianalyzer-admin-40-mr3.pdf

There are couple of "closely related" issues e.g.
"No logs received with encryption enabled between a FortiGate unit and a FortiAnalyzer unit" and "HA log issue"

also you may want to check out below section:
- FortiAnalyzer - System Registration
- FortiAnalyzer Funkiness

http://firewallguru.blogspot.sg/search?q=FortiAnalyzer+

also just in case you want to verify the connectivity testing and the various means to do a quick connect check with test log

http://docs.fortinet.com/cb/html/index.html#page/FOS_Cookbook/Log_Report/cb_log_backup%20solution.html

Before configuring the FortiGate unit, ensure both the FortiGate unit and the FortiAnalyzer unit have the same firmware version and maintenance release. If both do not have the same firmware version and maintenance release, issues may arise, such as being unable to send logs to the FortiAnalyzer unit.

To test the connection other than using the web-based manager, in the CLI use diag log test command. This command sends logs to the FortiAnalyzer unit. To verify the number of logs sent, failed, dropped or buffered to the FortiAnalyzer unit, use the diag fortianalyzer-log mgstats show command. Go to the FortiAnalyzer unit, and under Log & Archive, view the logs that you just sent from your FortiGate device.

If you are not seeing any logs on the FortiAnalyzer unit, verify that the device has been included in the Devices menu list.
0

Featured Post

NFR key for Veeam Agent for Linux

Veeam is happy to provide a free NFR license for one year.  It allows for the non‑production use and valid for five workstations and two servers. Veeam Agent for Linux is a simple backup tool for your Linux installations, both on‑premises and in the public cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Most of the applications these days are on Cloud. Cloud is ubiquitous with many service providers in the market. Since it has many benefits such as cost reduction, software updates, remote access, disaster recovery and much more.
Compliance and data security require steps be taken to prevent unauthorized users from copying data.  Here's one method to prevent data theft via USB drives (and writable optical media).
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…
In this video we outline the Physical Segments view of NetCrunch network monitor. By following this brief how-to video, you will be able to learn how NetCrunch visualizes your network, how granular is the information collected, as well as where to f…
Suggested Courses

916 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question