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Windows server not taking session printers

Posted on 2013-05-15
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Last Modified: 2013-05-21
Hi all,

We have a Citrix Xenapp farm (5.0 over windows 2003, 32 bit). All the servers are hosted on VM. Recently two servers are showing peculiar problem.

1. When users are connecting to the server through Citrix Sessions, no printers are getting connected to the sessions. However all document Printers like cute pdf etc are getting connected from the user's sessions.

2. Usually users log into Web interface, authentication done at the WI. Once they click on any app, they get connected to the server. When the users are connecting to any applications from these two particular servers, they are again been asked to provide credential. If I save MSTSC with password on my client desktop, then also these two servers are asking to provide credentials.

Steps taken till now:

1. I reset RDP as well as ICA listeners on both the servers-- nothing happened.
2. I deleted both the listeners on both the servers------nothing happened.
3. For testing purpose, I taken out the server from the domain and re-joined----nothing happened.

Can anybody tell me the root cause?

Please help for further steps.
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Question by:bubaibhatta
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Expert Comment

by:Casey Herman
ID: 39169315
Sounds partially like your passthrough authentication isnt working which is why you have the double sign on.

On the properties of the ICA listener->client settings do you have redirection blocked for "Windows" Printers?

How are your printers mapped? Via GPO, Script?, Citrix Policy?

-Casey
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Author Comment

by:bubaibhatta
ID: 39169397
Thanks Casey,

I have not created any policies so far.

On the properties of the ICA listener->client settings, I was using "Use Connection settings from user settings" ticked.

I uncheck that options and checked all the three options there--- I did it same for both ICA as well as RDP Listeners. still no joy..
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Expert Comment

by:Casey Herman
ID: 39169596
How are the printers mapped?
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Accepted Solution

by:
bubaibhatta earned 0 total points
ID: 39169622
Hi just solved

I just added Everyone on the permission tab of System32\spool\Printer folder and it started working.

Thanks Casedog21
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Author Comment

by:bubaibhatta
ID: 39171595
I solve the issue of my own..
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Author Closing Comment

by:bubaibhatta
ID: 39183780
This was weird problem. I just happen to solve the issue of my own.
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