Windows server not taking session printers

Hi all,

We have a Citrix Xenapp farm (5.0 over windows 2003, 32 bit). All the servers are hosted on VM. Recently two servers are showing peculiar problem.

1. When users are connecting to the server through Citrix Sessions, no printers are getting connected to the sessions. However all document Printers like cute pdf etc are getting connected from the user's sessions.

2. Usually users log into Web interface, authentication done at the WI. Once they click on any app, they get connected to the server. When the users are connecting to any applications from these two particular servers, they are again been asked to provide credential. If I save MSTSC with password on my client desktop, then also these two servers are asking to provide credentials.

Steps taken till now:

1. I reset RDP as well as ICA listeners on both the servers-- nothing happened.
2. I deleted both the listeners on both the servers------nothing happened.
3. For testing purpose, I taken out the server from the domain and re-joined----nothing happened.

Can anybody tell me the root cause?

Please help for further steps.
bubaibhattaAsked:
Who is Participating?
 
bubaibhattaAuthor Commented:
Hi just solved

I just added Everyone on the permission tab of System32\spool\Printer folder and it started working.

Thanks Casedog21
0
 
Casey HermanCitrix EngineerCommented:
Sounds partially like your passthrough authentication isnt working which is why you have the double sign on.

On the properties of the ICA listener->client settings do you have redirection blocked for "Windows" Printers?

How are your printers mapped? Via GPO, Script?, Citrix Policy?

-Casey
0
 
bubaibhattaAuthor Commented:
Thanks Casey,

I have not created any policies so far.

On the properties of the ICA listener->client settings, I was using "Use Connection settings from user settings" ticked.

I uncheck that options and checked all the three options there--- I did it same for both ICA as well as RDP Listeners. still no joy..
0
Ultimate Tool Kit for Technology Solution Provider

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy now.

 
Casey HermanCitrix EngineerCommented:
How are the printers mapped?
0
 
bubaibhattaAuthor Commented:
I solve the issue of my own..
0
 
bubaibhattaAuthor Commented:
This was weird problem. I just happen to solve the issue of my own.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.