?
Solved

firefox connects to the internet but IE does not

Posted on 2013-05-15
10
Medium Priority
?
393 Views
Last Modified: 2013-07-23
Hello experts,


I have a laptop that is connected to the internet. I can access the internet using the mozilla internet browser but when I tried to connect using IE, I get the page can not be display. I have tried to connect to different websites with the same result. IE does not have a proxy server configure and there is not firewall running in the system.

Do you have any ideas where can I start troubleshooting?

Thanks
0
Comment
Question by:falvarad
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
10 Comments
 
LVL 23

Expert Comment

by:tailoreddigital
ID: 39168959
0
 

Expert Comment

by:NKRC
ID: 39168978
Reset ie...New laptops comes up with IE 10..So From advance option if you reset the browser it will take IE 9 Automatically.
That will solve the issue for sure.
0
 

Author Comment

by:falvarad
ID: 39169041
Thank you for the answer but yes I have reset IE to default and still having the same issue.
The laptop is running IE 9.

Thanks
0
Efficient way to get backups off site to Azure

This user guide provides instructions on how to deploy and configure both a StoneFly Scale Out NAS Enterprise Cloud Drive virtual machine and Veeam Cloud Connect in the Microsoft Azure Cloud.

 
LVL 23

Expert Comment

by:tailoreddigital
ID: 39169094
0
 

Author Comment

by:falvarad
ID: 39169235
Tailoreddigital,

I updated to explorer 10 with the same result.
0
 

Author Comment

by:falvarad
ID: 39169237
I also noticed that google chrome does not connect.
0
 
LVL 1

Expert Comment

by:brettieh
ID: 39170497
If you don't have Malwarebytes already you should probably download, update and scan your system...

http://www.malwarebytes.org/
0
 

Accepted Solution

by:
falvarad earned 0 total points
ID: 39171026
Thanks I already scanned for virus and malware. I'm clossing this question because I will do a full factory re-imaging.

Thanks to all.
0
 
LVL 7

Expert Comment

by:msifox
ID: 39323903
The most relevant difference is that Firefox can be set to use its own proxy settings, whereas Internet Explorer always uses the settings from Windows Control Center. So in Firefox go to Extras, Settings, extended settings (rightmost tab), Network, Connection. Check if it's set to use system proxy settings or something different.
0
 

Author Closing Comment

by:falvarad
ID: 39347338
I had to re-image the laptop. Not solution found
0

Featured Post

Get real performance insights from real users

Key features:
- Total Pages Views and Load times
- Top Pages Viewed and Load Times
- Real Time Site Page Build Performance
- Users’ Browser and Platform Performance
- Geographic User Breakdown
- And more

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There is no doubt that cloud is gaining importance. Many of you must have read about this technology and its growing importance. More and more organisations are embracing this technology not forgetting start-ups. The process begins by dipping …
You deserve ‘straight talk’ from your cloud provider about your risk, your costs, security, uptime and the processes that are in place to protect your mission-critical applications.
Both in life and business – not all partnerships are created equal. Spend 30 short minutes with us to learn:   • Key questions to ask when considering a partnership to accelerate your business into the cloud • Pitfalls and mistakes other partners…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question