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falvarad

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firefox connects to the internet but IE does not

Hello experts,


I have a laptop that is connected to the internet. I can access the internet using the mozilla internet browser but when I tried to connect using IE, I get the page can not be display. I have tried to connect to different websites with the same result. IE does not have a proxy server configure and there is not firewall running in the system.

Do you have any ideas where can I start troubleshooting?

Thanks
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tailoreddigital
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NKRC

Reset ie...New laptops comes up with IE 10..So From advance option if you reset the browser it will take IE 9 Automatically.
That will solve the issue for sure.
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ASKER

Thank you for the answer but yes I have reset IE to default and still having the same issue.
The laptop is running IE 9.

Thanks
Tailoreddigital,

I updated to explorer 10 with the same result.
I also noticed that google chrome does not connect.
If you don't have Malwarebytes already you should probably download, update and scan your system...

http://www.malwarebytes.org/
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falvarad

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The most relevant difference is that Firefox can be set to use its own proxy settings, whereas Internet Explorer always uses the settings from Windows Control Center. So in Firefox go to Extras, Settings, extended settings (rightmost tab), Network, Connection. Check if it's set to use system proxy settings or something different.
I had to re-image the laptop. Not solution found