Solved

Windows 2008 sp2 RemoteApp crashes when run on Windows 2003 server

Posted on 2013-05-15
3
1,033 Views
Last Modified: 2013-06-16
Microsoft Dynamics SL 2011 is loaded on a Windows 2008 sp2 RD server. The RemoteApp RDP client for Dynamics SL 2011 is used by users on a Windows 2003 Citrix 4.5 metaframe server.  Lately the RemoteApp window is rudely closing.  It may close when first connected to Dynamics SL.  It may rudely close after working with the app.

Not every rude closing generates an event in the application log.  When  it does the error is always this one.  

Event Type:        Information
Event Source:    Application Error
Event Category:                (100)
Event ID:              1004
Date:                     5/14/2013
Time:                     11:17:03 AM
User:                     N/A
Computer:          CITRIS_SERVER
Description:
Reporting queued error: faulting application mstsc.exe, version 6.0.6001.18564, faulting module msvcrt.dll, version 7.0.3790.3959, fault address 0x00037fa8.

There has been  no recent windows or citrix security updates installed.  This error happens on multiple servers in the citrix farm.
0
Comment
Question by:epmmis
3 Comments
 
LVL 24

Assisted Solution

by:Sekar Chinnakannu
Sekar Chinnakannu earned 250 total points
ID: 39170430
check this already one of our expert updated his thoughts http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_22085914.html
0
 
LVL 8

Accepted Solution

by:
barrykfl earned 250 total points
ID: 39190358
do u install Microsoft Dynamics SL 2011 in terminal server user mode ? is the 2003 users use rdp protcol connection of citrix ? try swap between them to see what happen.
0
 

Author Closing Comment

by:epmmis
ID: 39251120
Thanks for the answers

Barrykfl - Microsoft Dynamics SL 2011 app is installed on a Windows 2008 sp2 64b terminal server.  Citrix is not installed on this server.  The users are on a Windows 2003 sp2 Citrix 4.5 metaframe server.   The RDP protocol is the only protocol available between the two servers.

sekarc4u - very interesting referal.  Will have to try it in our dev enviornment.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now