Link to home
Start Free TrialLog in
Avatar of Jerry Seinfield
Jerry SeinfieldFlag for United States of America

asked on

unable to send an email from a shared mailbox.

Hi Experts,

I have a user mailbox called CompanyResults that is accessed by multiple users.This mailbox is used to send and receive emails for different users in the same exchange organization

One user called Peter when sending from OWA it sends successfully from CompanyResults

And when sending from Outlook, if sends successfully from CompanyResults. so, Peter is sending FROM the mailbox called CompanyResult, not send on behalf of

I granted permissions Send as and Send of behalf to Peter and all other users and all of them are experiencing same issue

Any ideas?
Avatar of Jerry Seinfield
Jerry Seinfield
Flag of United States of America image

ASKER

MOre info

Peter cannot send emails FROM CompanyResults
He can email it no problem.
He has Full Mailbox and Send As permissions yet he gets a bounce back

I have removed access and reapplied access. Recreated profile,

same applies to other users that have full access over the mailbox CompanyResults

Any ideas?
Avatar of NKRC
NKRC

Create a new user Account and check if that works. Sometimes if User Account gets corrupted then this sort of issue occurs.
Any other suggestions rather than creating a new user account

Please advise
ASKER CERTIFIED SOLUTION
Avatar of Manpreet SIngh Khatra
Manpreet SIngh Khatra
Flag of India image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial