Link to home
Create AccountLog in
Avatar of Netadmin2
Netadmin2

asked on

Conversation History In Lync 2010 Stopped Working

Of 400+ users this is the only report I have of a user not getting his Conversation History. It is turn on "Save Call logs in my email Converation History Folder" and it was working until a few weeks back. I have repaired his Outlook 2010 build but this did not help. I am considering rebuild his profile, however, not over VPN since his mail box is 2GB+. Any suggestion or Varified Solution are welcomed... Thanks Netadmin1 Dss, Inc.
Avatar of Netadmin2
Netadmin2

ASKER

found this possible solution in the Search Expert Exhange Engine
Accepted Solution
by: ismailshaik02Posted on 2011-06-24 at 10:37:41ID: 36034446
To fix this problem yourself, do the following:
First Close the Outlook and MOC, then
Click Start, and then click Run.
In the Open box, type regedit, and then press ENTER.
Locate and then right-click the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Communicator
Point to New, and then click DWORD Value.
Type DisableEmailComparisonCheck as the name of new registry entry, and then press ENTER.
Double-click DisableEmailComparisonCheck, type 1 in the Value data box, and then click OK.
Exit Registry Editor.
and try logging in to MOC and check in your outlook messages are saving.
Testing
This registry Modification did not work for Lync 2010
ASKER CERTIFIED SOLUTION
Avatar of Netadmin2
Netadmin2

Link to home
membership
Create an account to see this answer
Signing up is free. No credit card required.
Create Account