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Adobe Acrobat document just vanishes when I go to PRINT

Posted on 2013-05-15
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Last Modified: 2013-05-17
I have a user with Adobe Acrobat 10.1.6 (the same as me) and on my PC I can open an adobe document, go to FILE and PRINT and select Adobe PDF(from the drop down menu) and click PRINT. It asks for a file name, which I change, and I point to where I want to save it and it saves while opening as the new named document. I am assuming this is all norml Adobe operation. I have a user that does the same process as me, but when she renames the document and points to a location, either her documents folder, C drive or a network share,  The documents begins to process then just vanishes into CYBER SPACE. When I go to Windows 7 search, I search for the new document name and it appears to come up but will not open and acts like I am pointing to a short cut that points to nothing. I have tried the adobe repair, but no luck. Is this maybe a setting or do I just have a corrupt install of Adobe?
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Question by:Thor2923
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4 Comments
 
LVL 14

Expert Comment

by:comfortjeanius
ID: 39169449
Did you try to repair Acrobat

Open the file and make sure all other programs are closed.

Click "Help"

-then-

Click "Repair Acrobat Installation"
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by:Thor2923
ID: 39171355
yes I ran the repair, no luck
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comfortjeanius earned 1500 total points
ID: 39171833
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Author Closing Comment

by:Thor2923
ID: 39175370
i ended up unistalling and reinstalling, but thanks for the good input
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