Solved

Adobe Acrobat document just vanishes when I go to PRINT

Posted on 2013-05-15
4
334 Views
Last Modified: 2013-05-17
I have a user with Adobe Acrobat 10.1.6 (the same as me) and on my PC I can open an adobe document, go to FILE and PRINT and select Adobe PDF(from the drop down menu) and click PRINT. It asks for a file name, which I change, and I point to where I want to save it and it saves while opening as the new named document. I am assuming this is all norml Adobe operation. I have a user that does the same process as me, but when she renames the document and points to a location, either her documents folder, C drive or a network share,  The documents begins to process then just vanishes into CYBER SPACE. When I go to Windows 7 search, I search for the new document name and it appears to come up but will not open and acts like I am pointing to a short cut that points to nothing. I have tried the adobe repair, but no luck. Is this maybe a setting or do I just have a corrupt install of Adobe?
0
Comment
Question by:Thor2923
  • 2
  • 2
4 Comments
 
LVL 14

Expert Comment

by:comfortjeanius
ID: 39169449
Did you try to repair Acrobat

Open the file and make sure all other programs are closed.

Click "Help"

-then-

Click "Repair Acrobat Installation"
0
 
LVL 1

Author Comment

by:Thor2923
ID: 39171355
yes I ran the repair, no luck
0
 
LVL 14

Accepted Solution

by:
comfortjeanius earned 500 total points
ID: 39171833
0
 
LVL 1

Author Closing Comment

by:Thor2923
ID: 39175370
i ended up unistalling and reinstalling, but thanks for the good input
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Healthcare organizations in the United States must adhere to the guidance of both the HIPAA (Health Insurance Portability and Accountability Act) and HITECH (Health Information Technology for Economic and Clinical Health Act) for securing and protec…
A quick guide on how to use Group Policy to create a custom power plan and set it active on Windows 7.
The viewer will learn how to successfully download and install the SARDU utility on Windows 8, without downloading adware.
We often encounter PDF files that are pure images, that is, they do not have text characters, but instead contain only raster graphics. The most common causes of this are document scanning software and faxing software/services that create image-only…

929 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now