Solved

Outlook Is Requesting Data From The Server

Posted on 2013-05-15
5
450 Views
Last Modified: 2013-06-12
I have a client running sbs 2003 with office 2010. Yesterday i had to modify their reverse dns as their old it support company were using a dns alias which is no longer in use. Im certain that this would have  nothing to do with the issues they now have but i thought i would mention it.

Anyhow, today my client called me and mentioned that they are having issues sending and receiving emails. Outlook will just sit there with the egg timer "Outlook Is Requesting Data From The Server" Eventually the emails do arrive and they are able to send however the delays are causing big impacts on workflow and sometimes cause outlook to hang.

Its been working fine ever since yesterday but i cant see how the reverse dns change & deletion of the dns alias would have an effect.

I restarted all the exchange services as well as rebooting the server but it made no difference.

Any ideas?
0
Comment
Question by:Daniel Bertolone
  • 3
  • 2
5 Comments
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 39170219
After that did you restart the SBS and the clients ? Can try that
Does emails from OWA\Webmail work fine ?

- Rancy
0
 

Author Comment

by:Daniel Bertolone
ID: 39170732
Hi rancy

Yes I rebooted the server & workstations..

I can access owa but again its extremely slow to load and to open messages.

The client has also mentioned that their mobile devices are again very slow to pull down new mail.
0
 
LVL 52

Expert Comment

by:Manpreet SIngh Khatra
ID: 39173406
Check if the CPU or NPP on the server is getting affected causing this issue

- Rancy
0
 

Accepted Solution

by:
Daniel Bertolone earned 0 total points
ID: 39228873
Hi All

The issue seemed to resolve itself within a few days
0
 

Author Closing Comment

by:Daniel Bertolone
ID: 39240399
Issue self rectified
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you don't know how to downgrade, my instructions below should be helpful.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
In this video we show how to create a mailbox database in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Servers >> Data…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now