1jaws
asked on
blue screen
I am not sure what to do with that. I keep getting blue screeen.
Captureerror.JPG
Captureerror.JPG
Can you get into safe mode? Or do you get blue screen while pressing F8?
1jaws--
Did you click on "View a temporary copy of these files"?
Nirsoft Blue Screen viewer will allow you to get more info, which you can post if you need further help.
http://www.nirsoft.net/utils/blue_screen_view.html
Did you click on "View a temporary copy of these files"?
Nirsoft Blue Screen viewer will allow you to get more info, which you can post if you need further help.
http://www.nirsoft.net/utils/blue_screen_view.html
ASKER
I get blue screen time to time, dont know when exactly.
I downloaded this link and it shows I have 30 crashes, what is next I need to do jcimarron?
I downloaded this link and it shows I have 30 crashes, what is next I need to do jcimarron?
ASKER
here what I got
err.JPG
err.JPG
One strong possibility here is that you have a root kit virus. In the majority of cases, the only practical fix for this is to back up your computer for sure and for certain, format and re-install Windows. Since root kits can survive formatting sometimes, you want to delete all your partitions first and start very fresh.
Another possibility is hardware. Run Memtest to see if your memory tests out. Go to the vendor support site and see if you can find a hard drive test for your hard drive.
These are two very different avenues to pursue.
.... Thinkpads_User
Another possibility is hardware. Run Memtest to see if your memory tests out. Go to the vendor support site and see if you can find a hard drive test for your hard drive.
These are two very different avenues to pursue.
.... Thinkpads_User
post the minidump here for more info
find it in in windows\minidumps
find it in in windows\minidumps
ASKER CERTIFIED SOLUTION
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to be sure about the basics, you can run diags for ram and disk
Download the UBCD, make the cd, and boot from it
Here 2 links, one to the general site, and a direct link to the download
since the downloaded file is an ISO file, you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/
For ram testing - run memtest86+ at least 1 full pass, - you should have NO errors!
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive) from the HDD section - long diag !
http://www.ultimatebootcd.com/ ultimate boot cd
http://ubcd.mirror.fusa.be/ubcd521.iso direct link UBCD
Download the UBCD, make the cd, and boot from it
Here 2 links, one to the general site, and a direct link to the download
since the downloaded file is an ISO file, you need to use an ISO burning tool
if you don't have that software, install cdburnerXP : http://cdburnerxp.se/
For ram testing - run memtest86+ at least 1 full pass, - you should have NO errors!
For disk Diagnostics run the disk diag for your disk brand (eg seagate diag for seagate drive) from the HDD section - long diag !
http://www.ultimatebootcd.com/ ultimate boot cd
http://ubcd.mirror.fusa.be/ubcd521.iso direct link UBCD
1jaws--Getting to the root of the problem could take a long time, if ever.
I suggest you run a Repair Install.
http://www.sevenforums.com/tutorials/3413-repair-install.html
If you are using AVG as antivirus, you could uninstall and install another antivirus. MSSecurity Essentials is free and good.
http://www.microsoft.com/en-us/download/details.aspx?id=5201
I suggest you run a Repair Install.
http://www.sevenforums.com/tutorials/3413-repair-install.html
If you are using AVG as antivirus, you could uninstall and install another antivirus. MSSecurity Essentials is free and good.
http://www.microsoft.com/en-us/download/details.aspx?id=5201
Also, you should scan your drive for errors (chkdsk) and fix them before you take any other action.
waiting for the dmp file..
ASKER
thank you for all the infos, I will go thru those, but before I wanted to send to dmp file, it is not letting me open. Tried to open with VS and I get this error attached.
Capturee.JPG
Capturee.JPG
I wanted to send to dmp file, it is not letting me open.
That machine seems to be in trouble. Recall my first post about viruses and the need to do a fresh install.
.... Thinkpads_User
That machine seems to be in trouble. Recall my first post about viruses and the need to do a fresh install.
.... Thinkpads_User
ASKER
update : I did (chkdsk) and I guess didnt find any problems, it started after finished all checking..
ASKER
thinkpads_user, I probably ended up doing that but I wanted to see if I can prevent that fresh install first..
@1jaws:
Have you tried disable page file (for time being) just to ensure whether this is due to bad page file area or something else. Please try this as this will narrow down the troubleshooting.
You can zip/rar minidump files and attach the zip/rar file here. We can then look into it and try get a fix to your ongoing issue.
Have you tried disable page file (for time being) just to ensure whether this is due to bad page file area or something else. Please try this as this will narrow down the troubleshooting.
You can zip/rar minidump files and attach the zip/rar file here. We can then look into it and try get a fix to your ongoing issue.
ASKER
I did disabled page file according to page . I cannot open minidump file to be able to send you, same thing with zip file.
>> I wanted to send to dmp file, it is not letting me open << what do you mean? youi found the dmp, but could not attach it as file?
Are you still seeing blue screens after disabling page file? If no, its PROBABLY a bad page file on the computer. If you have good amount of RAM (4GB and above) keep the page file disabled. A page file is nothong but space reserved on HDD to swap data to/from RAM in an event RAM is running low on space. If you are not using memory intense applications like (photoshop, audio and video encoding/decoding and other such applications) a 4GB will not even reach 50-60%. So, no need of page file at all. I personally disable page file unless required. Its always good to have data residing on RAM rather than page file as read/write speed of chip is much faster than spinning HDDs or even SSDs. You can also google page file and its functionality and understand my advise a lot more :-) Hope this helps.
ASKER
See attached for the dmp file nobus..
mody2579 - I havent seen blue screen just yet after disabled page file, so will see.. will let you guys know how it goes..
Capturedmp.JPG
mody2579 - I havent seen blue screen just yet after disabled page file, so will see.. will let you guys know how it goes..
Capturedmp.JPG
Hope fully you will not encounter a BSOD (assuming that the page file was the culprit). And it is strange that you are unable to attach the dmp file here (I have seen the screen shot that you posted above).
Is it possible for you to copy and paste the dmp files to desktop and then try to attach them here. (so that nobus can deep dive into it)
You can take ownership of the Minidump folder by following a short procedure from the link below. Then, you should not be encountering permission related errors.
http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/
I would also suggest you to open all the application that you use on daily basis (browsers with multiple websites, ms office applications like; a lengthy document, an excel with some data, outlook, and other applications that you might be using). This is to load memory with maximum information that you can. Then, open task manager and check the memory usage at bottom right. It will show the usage in percentage. If the value is less than or within 50-60 %, don't enable page file. If your computer at any point of time runs low on memory (RAM), it will show a balloon pop up at the lower right corner (beside clock). You can enable page file in that case and set the page file size to minimum possible.
Is it possible for you to copy and paste the dmp files to desktop and then try to attach them here. (so that nobus can deep dive into it)
You can take ownership of the Minidump folder by following a short procedure from the link below. Then, you should not be encountering permission related errors.
http://www.howtogeek.com/howto/windows-vista/add-take-ownership-to-explorer-right-click-menu-in-vista/
I would also suggest you to open all the application that you use on daily basis (browsers with multiple websites, ms office applications like; a lengthy document, an excel with some data, outlook, and other applications that you might be using). This is to load memory with maximum information that you can. Then, open task manager and check the memory usage at bottom right. It will show the usage in percentage. If the value is less than or within 50-60 %, don't enable page file. If your computer at any point of time runs low on memory (RAM), it will show a balloon pop up at the lower right corner (beside clock). You can enable page file in that case and set the page file size to minimum possible.
1jaws - that does not help
copy the latest 2 dmp files, and attach them here as file
copy the latest 2 dmp files, and attach them here as file
ASKER
I have done Take ownership thing, it did not work.
nobus, I cannot do that either. MiniDump folder has little lock on it, I think that's why it is not letting me. How to get rid of that lock on it?
nobus, I cannot do that either. MiniDump folder has little lock on it, I think that's why it is not letting me. How to get rid of that lock on it?
Try Unlocker:
http://www.emptyloop.com/unlocker/
I used that once on a Windows 7 file that I could not delete. See if you can unlock it that way.
.... Thinkpads_User
http://www.emptyloop.com/unlocker/
I used that once on a Windows 7 file that I could not delete. See if you can unlock it that way.
.... Thinkpads_User
you can :
-hook the drive to another pc, and copy the file - or
-boot from a live cd, here a couple :
http://www.ubcd4win.com/ ubcd Win
ftp://mirrors.kernel.org/knoppix-dvd/KNOPPIX_V7.0.5DVD-2012-12-21-EN.iso Knoppix
i must say i never had a case where the lock stopped me - it merely asked if i wanted to continue, and when i said yes - it allowed access
-hook the drive to another pc, and copy the file - or
-boot from a live cd, here a couple :
http://www.ubcd4win.com/ ubcd Win
ftp://mirrors.kernel.org/knoppix-dvd/KNOPPIX_V7.0.5DVD-2012-12-21-EN.iso Knoppix
i must say i never had a case where the lock stopped me - it merely asked if i wanted to continue, and when i said yes - it allowed access
ASKER
thinkpads- This had a virus thread.
nobus, I dont know how to do that stuff , will give it a try.
I will wait till I get my next blue screen, since I disabled page file I havent seen blue screen past a few days, so will wait and see if that fixed the problem.
Will let you guys know as soon as I can...
thanks!
nobus, I dont know how to do that stuff , will give it a try.
I will wait till I get my next blue screen, since I disabled page file I havent seen blue screen past a few days, so will wait and see if that fixed the problem.
Will let you guys know as soon as I can...
thanks!
well - if you don't know - just post what you don't understand, and i'll try to guide you, or show a tutorial
ASKER
Next a few days I will see if I see anymore blue screen, will let you know.. Thanks
no problem - i'll be 'round
ASKER
I have been not getting blue screen since I disabled page file.
Also thanks to others to stick around and tried to help.
Also thanks to others to stick around and tried to help.