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Restore a PC from Windows Server 2012 essentials

A customer of mine had an issue and called MS support, MS support had them go to a restore point.  The problem is the restore point was the out of the box PC.  Now all the programs are gone and configs (data is still there).

The PC is connected to a 2012 Essentials server.  The Backup is showing as having worked, but to restore it want it run from the PC.  the PC is showing as on the domain, but none of the essential tools are showing.

1. Does the essentials backup have setup info, or just user files?
2. Is there a way to call up the essentials dashboard from the client so I can see what files are in the backup.
3. I can't re-add the computer to the domain, is there a way to just install the tools?
4. Do I have to remove the Pc from the domain to re-add it?  will that loose the backups?
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1 Solution
Rob WilliamsCommented:
Essentials allows you to create a bootable USB key from which you can do an entire PC restore.  All the details are available in the following link:
Or, you can download and burn a restore CD:
Both allow you to access the client backup on the server to preform the restore.
erikwhitewayAuthor Commented:
The CD restore worked remarkably well, and easy.  Took about 2 hours - but everything came back.
Rob WilliamsCommented:
Pretty amazing isn't it.  Glad it worked out for you.
Thanks erikwhiteway.
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