Solved

non-delivery when sending emails to user transitioned from Exchange 2000 to Exchange 2010.

Posted on 2013-05-16
7
449 Views
Last Modified: 2013-05-20
hi guys,

we're getting bounce backs of a user we transitioned from Exchange 2000 to the new Exchange 2010.

Whenever the 'autocomplete' is used, there is a bounce back. If the user is selected from the Address book directly, then it's fine.

I've added the x500 details on in ADin the Attribute editor in the 'Proxy' section, like we have for every other user we transitioned. So I'm baffled as to what else we need to do here!

This is the bounce back:

mailto:IMCEAEX-_O%3DMY%2B20DOMAIN_OU%3DEXCHANGE%2B20ADMINISTRATIVE%2B20GROUP%2B20%2B28FYDIBOHF23SPDLT%2B29_CN%3DRECIPIENTS_CN%3DLaura%2B20Pattison@fc.local>

Any ideas guys?

thanks for helping
Yash
0
Comment
Question by:Yashy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
7 Comments
 
LVL 17

Expert Comment

by:upul007
ID: 39170824
Autocomplete entries contain references to configurations that existed at the time of the entry was created. Best would be to advise users to delete the autocomplete entries and allow for the list to be populated from the address book entry upon reply to that user.

This also happens with Novell Groupwise.

Since the auto complete lists are on local user files, there is not much that can be done at server level.
0
 
LVL 1

Author Comment

by:Yashy
ID: 39170838
This is madness though, it would mean telling a group of 300 people to do this.

When I had this problem, I merely added the oldLegacy details into the new exchange and it would fix it.

So I'm wondering how this could not have worked with this address.
0
 
LVL 17

Expert Comment

by:upul007
ID: 39170847
Seems like it is madness. However, we have about 5,000 persons around the globe and each time someone gets reassigned from one of my country offices to another office, all 150 users in my country have to remove that users info too. I hate doing it too. If we dont do it, we get a NDR and have to redo it.

Lets wait and see. There should be other replies on your exact situation.
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 
LVL 1

Author Comment

by:Yashy
ID: 39170852
Wow, 5000?!

Well the thing here is I ran a script, which would extract the oldlegacy details. I'm wondering if it missed out on something here.

Based on the IMCEAEX message, does anybody know how to decipher this correctly? I could then create that as an X500 address and add it in to see if it works?
0
 
LVL 1

Accepted Solution

by:
Yashy earned 500 total points
ID: 39171003
Okay, I resolved it.
At the bottom of the undelivered message was the section I needed to use.

I then followed microsofts guideline: http://support.microsoft.com/kb/2807779

This resolved it.

Guys, where in the old Exchange can I find a users legacy details? Is there a script?
0
 
LVL 17

Expert Comment

by:upul007
ID: 39181310
Glad you resolved the issue. I cannot accept the grade or the points assigned as the solution was found by you and I did not help. Thus moderator support was requested by me.
0

Featured Post

What Is Blockchain Technology?

Blockchain is a technology that underpins the success of Bitcoin and other digital currencies, but it has uses far beyond finance. Learn how blockchain works and why it is proving disruptive to other areas of IT.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you troubleshoot Outlook for clients, you may want to know a bit more about the OST file before doing your next job. IMAP can cause a lot of drama if removed in the accounts without backing up.
There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
Suggested Courses

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question