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Replacement RAID controller card for HP SMART ARRAY 6400 Controller.

Posted on 2013-05-16
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Last Modified: 2016-12-08
Hi

One of our file servers has just blown its 6400 RAID controller HP Part number 309520-001. The card is fairly old (05/03) and has done its duty after 10 years, server itself is in good state (Proliant DL380 G4) and I am now wondering what replacement to get.

The server is FS and light use only. OS is on Channel 1, FS on CH2.

Should I just replace with a newer 6400, or is there a different model you would rather recommend?

For those interested what the fault is, system will boot but initialisation would take a good 5 minutes with the following screen displayed after:
6400 errorAs you can see, Drive Array Controller Failure (Command Failure (cmd=11h, err=020h)] suggests the controller had it. The only thing I have not done is clearing out the cache...

Thanks for your help
capt.
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Question by:captain
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andyalder earned 500 total points
ID: 39172443
6400 is the last generation parallel SCSI Smart Array controller so it's best to get another one; by the looks of it though you do have a second one (the daughter card on the 6402 which makes it into a 6404) that doesn't have any drives attached.

Have you tried a firmware update, or simply removing the 6400EM daughter card since its firmware doesn't match the main board firmware?
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by:captain
ID: 39172515
I have not tried the firmware but will do so tomorrow.

We have kicked the problem into touch by removing the memory cache, booting without to check all is fine. Got a size change message about the cache and the system booted no problem. Added the memory pack again, similar message and system boots OK.

Will replace battery and buy a spare 6400. Thanks for confirming my suspicions.
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by:captain
ID: 39172517
Clear and easy. Thx andy!
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